I have had this sub for quite sometime without any problems at all. Recently when i turn my receiver on the light that is normally green on the back indicating it is on goes red for 'standby' and the sub will not work. How do i fix this?
Hi, I was able to take care of this issue by talking to Onkyo tech support. They diagnosed over the phone and concluded that the receiver set the volume for the sub way too low (-12), therefore sub was not receiving the input and was doing what it was supposed to be doing. They walked me through manually increasing the volume and now everything works great. Good luck! I hope this helps.
I doubted this theory too. When I asked in the electronic stores people that should know these things all told me that it is a bad subwoofer and that I should return it. One other thing that the Onkyo support tech told me was to try and restore settings to factory default on my receiver, and then do the auto setup again, but we were able to identify the speaker volume issue before we got to that step. One other thing that crosses my mind is to try connecting your sub to some other receiver just to make sure that it is the subwoofer that is at fault.....
Good luck!
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