Uninstall all printer drivers, folders, programs. Make sure you are connected to the internet and plug the printer back in. I think you computer will discover the device, locate the proper driver on-line and install everything you need all by itself. Printers sometimes take a long time to locate and load. Check for a indicator that the installation is still going on, double click to get a view of the progress, sit back and be patient and wait until it installs and says done and a close button appears.
38 views
Usually answered in minutes!
×