COFFEE POT DEAR SIRS, I HAVE THIS COFFEE POT, ITS A 6 TO 8 CUP .... I HAD FOR AWHILE, LAST WEEK IT FELL ON THE FLOOR AND IT CRACKED ON THE BOTTOM.... CAN IT BE REPLACED OR FIXED? IF SO WHERE CAN I SEND IT TOO AND HOW MUCH WOULD IT COST? AND IS IT WORTH IT OR JUST BUY A NEW ONE? THANK YOU, CYNTHIA COLATOSTI

remove the bottom screws and check the wiring if all hooked up then no quick fix return it.

Be careful! The top will soon disconnect from the bottom! I've had the same problem for the last few months. This morning (11/19/10) the top of the pot seperated when I poured a cup of coffee and half a pot of piping hot coffee spilled down my right leg. I'm on hold with their customer service department as I type this. Has anybody else had the same issue?

Regards,
Harry B.

If you will call 800-352-2866 we will be happy to assist you with this issue.

Te water fill lid is not closed or or the flow valve in the tank is plugged. Remove the basket and clear the hole in the bottom of it.. If new, return it to place of purchase.

It IS the gasket!!!!! Store the pot with the two parts screwed TIGHTLY together for about a week. Tighten it up as the new gasket compresses. Problem solved in two weeks or less. Funnel had NOTHING to do with my problem. Also cook on medium to low heat. High flame seems to make the problem worse.

TAKE IT BACK

Simply fill with COLD water to the number of cups desired.
Place the stem and basket in the pot and put one 8 oz cup of coffee for every 20 cups of water into the basket...when doing 100 cups I add an extra 12 oz of coffee for a good coffee flavor.
Place the perforated lid on the coffee basket that is in the pot (if there is a lid--some do not have a lid). Put the cover for the coffee pot in place.
Plug in.
Turn on if there is a switch.
Give these large pots about 1 minute per cup, brewing time...that is a little over an hour usually to brew 100 cups. The coffee maker will percolate with the water coming up through the stem and over the coffee as the water heats. Usually there is an indicator light that comes on when it is finished.

If holding the coffee for awhile, it tastes best if you remove the stem and basket and it will maintain the heat without doing more "perking" and becoming stronger or bitter.

Be sure to wash it out and dry it well, leaving the lid loose or upside down for storage so that the pot doesn't become pitted. Blessings, Louise

1) Boil the water you’ll need in another pot.
2) Put 1 tablespoon of ground coffee (drip grind, not percolator grind) in the reduced diameter, perforated bottom of the brewing chamber.
3) Put the grind/water separator (the perforated, flat handled plate with cup markings on the handle) in the Brewing Chamber, over the coffee grounds.
3) Put the Brewing Chamber on top of the Holding Chamber.
4) Pour the appropriate number of cups boiling water into the brewing chamber; put the lid with the black knob on the brewing chamber.
5) Let the water drain through the coffee grinds (5-10 minutes).
6) Remove Brewing Chamber, clean out the coffee grounds, and replace the lid on the holding chamber.
7) Enjoy your coffee! Keep it warm on the stove at LOW heat setting.

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Charlie

I had same problem after 4 months. very slow brew time, 10 cups of water poured in made about 6 cups of coffee. I used a packaged coffee pot cleaner powder and this fixed the problem (for now).

I have the same problem with my coffee maker, but I purchased mine in Walgreens more than a year. In Walgreens it has a different name (Signature Classics), but I'm sure its exaclty the same as the Haier HDC10LBS. I called and they do have replacements. The model#XQ698LT ITEM#W14A7123 and the Customer Service Phone#1 800 645 3869. The cost should be around $10 with Shipping and handling