Need factory code for Sentry Safe Model 1610 - know its 5 digits but cant remember - never changed it from factory code but cant find the darn owners manual!

It is on the first page of your manual according to this

https://cdn.masterlock.com/sentrysafe/resources/pdf/manuals/Sentry-Barracuda-Owners-Manual-Instructions.pdf

https://www.sentrysafeshop.com/Sentry-Safe-FIRE-Electronic-Safes-Model-DS3607-p/ds3607.htm

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As far as I am aware there is no such thing as a Factory Reset Code otherwise every burglar in the world would be using it. You can ask Sentry Safe, but they charge and you need a signed affidavit that the safe is yours, and the serial number, BUT your husband has changed it.

You can use the key to open it, they all have a key in case the battery goes flat.

Or you can just open it with a rare earth puck magnet. They are not at all secure!

https://www.google.com/search?q=Sentry+Digital+Safe+open+without+tools

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Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.

Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.

Press the "PROG" or "P" key again on your Sentry safe's keypad.

Enter your safe's five-digit factory code.

Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.

• Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. It's always a good idea to change your combination while the safe is open, so that you don't inadvertently lock yourself out.
• Delete any existing codes by pressing the "P" key and entering the factory code, followed by "00000." On older safes, press the "PROG" key and entering your factory code twice to delete old codes.
• Press the "PROG" or "P" key again on your Sentry safe's keypad.
• Enter your safe's five-digit factory code.
• Enter a five-digit code of your choosing within 5 seconds. This is your user code. While the factory code cannot be changed, your user code can be changed as often as you like, and that should be your primary code to open the safe. Only you should know your safe's factory code.
• Retype the user code to verify it is working, and then close the safe.

I have a Sentry Model 1610 safe with an electronic lock. Entering the factory 5 digit code gives the green proceed light but the handle won't turn and the door won't open. How can I get the door open?

Press: Program 2x, enter a digit user-code (green led remains on), enter the 5 digit user pin (of your choice except 00000). After 5 digits entered, the green LED turns off.

I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

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All you have to do is press program & type in the factory code 2 times & that will erase the number you created.

Then to add a new combination all you have to do is: press program followed by 5 new numbers. Then to see if they new number works, just type in the new combination & the green light should come on & you have 4 seconds to turn the handle

Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.