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Anonymous Posted on Jun 12, 2010

Maytag MAH8700AWW won't go into spin cycle after draining. I have removed the pump and cleaned. I can put it in service mode and do a quick spin test and it runs at 1071-1073 RPM's The water will drain from the tub in about 10 seconds so the pump is working pretty good. After it emptys, the spin won't start. It sounds as though the pump is turning off and on trying to pump water. Then it shuts off and I get the "nd" code. When I pull the drain hose, I only get about a cup of water from the pump and hose combined. Is there a sensor that is telling the machine that the tub is full of water? I don't work on these so I don't know much.

5 Related Answers

coffeeboot

  • 132 Answers
  • Posted on Mar 16, 2010

SOURCE: my Maytag Neptune MAH8700AWW Does not always spin

There are two motors inside the unit, one for turning the inner basket during wash and spinning, the other is a drain motor(smaller, found on base in back right area) It is turned on by the timer(or control board) to drain water. Suggest you first pull drain hose out slightly while running to see amount of water being discharged into stand pipe while draining. (it is possible to create a mess doing this, so have a towel or two ) Check you do not have a kinked drain hose also, easy fix but not likely. If not a full flow of water while draining you may have something lodged in drain pump or pump going out......you have to disassemble to look, need towels for sure. Be safe and always unplug.......
Usually problem is one of these two

good luck.

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Anonymous

  • 31 Answers
  • Posted on Jun 12, 2010

SOURCE: Maytag Neptune Washer MAH8700AWW will not spin.

You may have tried this, but check the door switch, and the pressure switch(water level switch) to see if either could be bad. both of those affect whether the washer spins or not.

Anonymous

  • 121 Answers
  • Posted on Jul 12, 2010

SOURCE: my maytag neptune mah8700aww is showing a nd code

I would first check the drain stand pipe to see if it is clogged in any way. You can watch it during a drain cycle, assuming your washer is draining, and see if it backs up in there. The next area I would check is the drain hose itself. Make sure it is not kinked, or blocked either. You can check for blocks by pulling the hose off and running a semi rigid object through it. A close hanger, straightened out will work most of the time. If all is clear, and you are not getting any other codes on your display, then the pump is the next thing to check.

Anonymous

  • 2702 Answers
  • Posted on Aug 08, 2010

SOURCE: pump on maytag neptune is

you need to take the pump pipes off to clear it also look for filters and clear them the only way to get to the pump is from the back,,,

BIKER T

Terence Fourie

  • 909 Answers
  • Posted on Aug 18, 2010

SOURCE: Having a vibration issue during

When the inner and outer tubs are assembled, there is a fairly close tollerence between the two. When either the bearings and seal go faulty, it created a lot of free play which results in the inner drum rubing against the outer drum. That friction creates serious damage. Another similar action is if the inner spider (3 holding legs attatched to the inner drum ) breaks loose on one or more of the studs. The drum will tilt excessively and rub against the outer drum as well. Quick way to test is to open the door and push the inner drum up and down while rotating the drum slowly clockwise.If there is excessive movement there is the trouble. Truthfully when a washing machine gets to that depth of repair, i suggest a new machine as the individual costing to repair adds up to quits a bit. You need to way up if it is worth it.(somehow as nature has it there will always bee an additional cost somehow).

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0helpful
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Maytag model MAH8700AWW has a nd error.

If you have cleaned the drain pump of your Maytag washer model MAH8700AWW and it is still leaving a small amount of water in the tub after the drain cycle, this may be causing the nd error to show up.
One thing you can do is to check the drain hose to make sure it is not kinked or obstructed, as this can also cause the washer to not drain properly. If the drain hose is clear and there is still water remaining in the tub after the drain cycle, you may need to check the drain pump itself to make sure it is working properly.
It is also possible that there could be a problem with the water level switch or the control board, but you have mentioned that the board tests good according to the troubleshooting book included with the washer.
If you have tried these steps and the issue persists, it may be necessary to consult a professional technician to diagnose and repair the issue with your Maytag washer.

0helpful
1answer

My Maytag Neptune MAH8700AWW washer when in the spin dry mode shuts down with a suds error?

Check your drain hose for kinks or blockages, check filter and pump for blockages, check wire harness connections to pump, pressure switch and CCU.
I machine will start- If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
0helpful
1answer

I have a Maytag Neptune TL Washer that won't drain. I think the drain pump is clogged. How do I remove/disassemble the cabinet so I can get to the drain pump?

See this link for the Service Manual and a pic of Drain Pump/Drain Line on the right side of the machine. leaking at bottom of washer after it spins out not alot of water but a pain in the ****, how do you

You can place the machine in Service Mode once you have the Service Manual and turn on the drain pump thru console commands.

As I mention in the other post here on FIXYA you can only access the drain pump with the front cover removed.

If you place the machine in a Spin Only cycle will it complete the cycle?

If you can give a bit more detail on your troubleshooting maybe I can help.
1helpful
1answer

MAYTAG NEPTUNE FRT LD WASHER MAH8700AWW,NOT COMPLETELY THE SPINNING/DRAINING CYCLE,LEAVING CLOTHES VERY WET,WE SELECT SPIN CYCLE ALONE FOR EST. 9 MIN., THEN DRY, NEED A FIX - HAVE ONE ?

Check that the pump is operating properly. hold the drain hose over a bucket during pump/spin make sure its a reasonable output from the pump..If not remove and clean your filter, then readdress problem as before, if still no cure then check the pump blades are free.....If all is well and pumping okay then spin should be fine providing the motor is okay......Good Luck.....
1helpful
1answer

My clothes are still very wet even after cycle is finished. It is like they are not fully spinning out, even when I select to do an additional spin cycle. Does anyone know why?

I'm an owner as you and do all my repair on multiple FAV6800A machines.

I don't feel from the info supplied that you have a drain pump/drain line issue because you do not take a "ND" error code for "no drain" during the wash cycle.....the wash cycle completes. I don't believe you have a stuck slightly open water inlet valve in the machine because I feel the machine would eventually over fill and flood the laundry area in time.

Is there any standing water in the wash basket when you remove the wet clothes after the final Spin Cycle?

I would place the machine in Service Mode and run it thru a Quick Spin Test (with a wet load) and record the fastest RPM speed the wash basket will spin up to.

You need the Service Manual to help you get into Service Mode to do the test. Are you going to DIY or call in repair service?

If you want to run the Quick Spin test I will look for a previous post on this forum where I called out the process steps.


1helpful
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Maytag Neptune Washer MAH8700AWW will not spin. It will fill, drain, tumble ect but will not spin. i tried a quick spin test and it sounds like it is trying to drain after all the water drains. I went...

You may have tried this, but check the door switch, and the pressure switch(water level switch) to see if either could be bad. both of those affect whether the washer spins or not.
1helpful
1answer

Maytag Neptune TL clothes still dripping wet after full cycle

Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich
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2answers

I have a Maytag Neptune TL. The machine is working normally except it's not able to fully extract the water out of the clothes. When the full cycle is complete the clothes are still dripping wet. I have a...

We are talking about FAV6800A or FAV9800A TL correct?
If so you need these links the Service Manual and parts look up; here is the Service Manual for reference. Sears Parts Direct for reference.
If your machine completes the wash cycle with no error code such as ND (No Drain) and there is no visible water in the bottom of the wash basket when you remove your wash load then I would do this test.
Take the next wet wash load that is dripping wet and lets do a Quick Spin Test in Service Mode. During this test test the FAV6800A LED display model will step thru the RPM (revolutions per minute) or goal is to ensure the machine will spin the wash basket up through all Spin Cycle RPM ranges. Any RPM range above 99RPM’s will be shown with a (.) dot after the two numbers displayed i.e. 350RPM will show as 35. 550RPM will shoe 55. And so on.
I’m and owner of the FAV6800A and I’m not sure what the LCD display of the FAV9800A will display.
Enter into Service Mode;
Page 14 of the Service Manual; below I have cut and paste the instructions.

Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps.
Now go to page 14 and enter this front panel key pad press to start a Quick Spin Test and see if the machine with that wet clothes load will spin the wash basket to 850RPM.
Quick Spin Test
While in Service Mode, press the Hand Wash
key to start a Quick Spin Test.
Quick Spin test steps are as follows:
1) Lock the lid.
2) Spin to index speed 90 rpm and hold for 60
seconds. Pump drains machine.
3) Spin to index speed 150 rpm and hold for 6
seconds.
4) Spin to index speed 350 rpm and hold for 6 seconds.
5) Spin to index speed 550 rpm and hold for 6 seconds.
6) Spin to index speed 700 rpm and hold for 6 seconds.
7) Spin to index speed 850 rpm and hold for 6 seconds.
Pump out.
8) Coast down to 0 rpm chimes 3 times.

Hit the Off button to get out of service mode.

If the machine spins the wash basket to 850 RPM then we need to start looking further. What are your results?

You can check the flow rate of the drain system by again entering Service Mode and turn the Drain Pump on in service mode. I would (hand fill) place 5 gallons of water in the machine and turn on the drain pump see page 16 for Board Output Test.

Enter Service Mode and press the Delicates key. You are now in Board Output Test now press the Presoak key and the Drain Pump will turn on. If your machine pumps out the 5 gallons of water in 60 seconds or less I would say your Sump Cap, drain line connection from Sump Cap to input to the Drain Pump, Drain Pump and discharge line are all working as designed. If the Machine takes greater then 60 seconds to dump the water then you need to start troubleshooting for a drain line restriction or Drain Pump issue…...Rich
2helpful
1answer

Maytag FAV6800, Stops at 34 minutes and will not stop, finish or unlock.

Hello AlpineCA,

I believe you are failing in spin cycle but that’s a wag without any error codes to go on.

With no error code it will require a bit more troubleshooting. If you start a Quick Wash cycle with minimal spin/soil settings I believe you will stop at the 21 min mark.

Not sure what wash cycle you are in and Spin/Soil settings for that cycle but I believe this is the spin cycle of that wash cycle (34 min).

I assume the washer did not pump out the water. The FAV6800A/FAV9800A is designed to start in the spin cycle with a fair amount of water in the wash tub so I assume you have water in the wash tub. You can enter Service Mode and turn on the drain pump to pump out the excess water. I’ll attach the process at the end of this post.

Before we do that let’s gather some info for troubleshooting. I want you to do a Spin Only cycle with that wet wash load. Let me know if the Cycle completes. The FAV6800A/FAV9800A machines suffer from chronic clutch malfunctions which will cause failing in Spin Cycle usually with dC/uC unbalance errors. Can you complete a Spin Only cycle?


My standard links for the DIY’er and can you let me know if you want to DIY the fix? Some folks can’t tolerate the down time and if you feel your aren’t qualified then I would recommend a qualified repair service. I’ll work with you until you decide to pull the plug on the DIY process.

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference

Pump out the excess water in the tub when failing in Spin Cycle;

I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.


I’ll check back from time to time for your response. This board will not auto notify by e-mail of your response and most recently won’t let me post pics for troubleshooting support.

If you are going to DIY and we have no error code to the display the next step is to remove the front cover of the machine start up a Spin Only cycle and see if the motor will turn the clutch pulley CCW. Just be careful of the belt and follow safety warnings in the Service Manual…..Rich

If you want to work on this a bit quicker e-mail me at [email protected]
4helpful
2answers

Service Mode

System Diagnostics
SERVICE MODE
The service mode provides service personnel the
ability to verify the operation of the washing machine.
The service mode can be entered in the middle of
any wash cycle. While in the service mode, the
servicer can start a variety of special service tests.
Accessing Service Mode:
Pressing down the delicates and heavy soil keys for
3 seconds places the machine in the service mode.
Motor speed will be displayed when started. To exit
Service Mode, press delicates and heavy soil keys
for 3 seconds again.
Troubleshooting
December 2004 4 16025861
©2004 Maytag Services
Stage of
Wash Cycle
Advances To
Presoak End of Presoak
Wash Every 5 Minutes of
Wash Time
Spin/Drain Every Step of The
Spin Profile
Rinse End of Rinse
Speed Range Displayed
a) 0-99 rpm 0-99 (actual)
b) 100-999 rpm Speed / 10
Quick Service Cycle
While in service mode, pressing the delicates key
will start a quick service cycle. This will be a quick
check of all systems.
The following steps will be followed.
1. Energize the cold and bleach water valves. Fill to
Low level, then turn bleach and cold off.
2. Energize the hot and fabric softener water valves. Fill
to high level, then turn all valves off.
3. Lock the door.
4. Tumble using 7/3 tumble pattern for 12 sec.
5. Turn the drain on.
6. Spin to 800 RPM using default rates.
7. End spin and coast down.
8. Unlock the door when the RPM is zero.
9. Display a ‘PA’ (Passed) on continuously for 10 seconds
if no diagnostic codes were logged during this
test.
The up arrow if pressed will advance to the next step.
The right most dot will be turned on as an indication
of failure and stay on until quick service cycle test
has reached the end. Any diagnostic code logged
during this test will result in failure of the test, but will
not necessarily stop the test. While in quick service
cycle, the pressing of the hand wash will suspend
the machine at this step for 30 minutes until the
Hand Wash key is pressed again. All LED’s will
flash on and off while the cycle is suspended, or on
hold.
Motor Drive System
To check the system, check the board for proper
output to the motor control. Performing a board
output test does this. Then perform the Motor
Control Board Output Test.
Motor Control Board Output Test
1. Disconnect power to the washer.
2. Remove the front panel and pull the JP4 Connector
from the motor control board.
The following Quick Spin test steps are as follows:
1) Lock the door.
2) Spin to 350 rpm and hold for 6 seconds.
3) Spin to 550 rpm and hold for 6 seconds.
4) Spin to 600 rpm and hold for 6 seconds.
5) Spin to 650 rpm and hold for 6 seconds.
6) Spin to 800 rpm and hold for 6 seconds.
If the Spin key is pressed again during the Quick Spin
test, the current speed will be held indefinitely. Pressing
the Spin key again will allow the quick test to
proceed as listed above.
When the washer is in the Service Mode, the speed
will be displayed as a two digit number or a letter/
number.
Quick Spin Test
While in service mode, the pressing of spin key shall
start the washer in the quick spin mode.
3. Reconnect the washer power cord to supply
voltage. Make sure the door is closed.
4. Press delicates and heavy soil keys for 3 seconds
to activate Service Mode.
!
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