Gaggenau CK 171 28 in. Electric Cooktop Logo
A
Anonymous Posted on Jun 11, 2010

The cooktop will not turn on. The little red light in the lower right corner of the touch panel is blinking. If one touches and holds it it does not turn on a burner per usual. The timer function works. When switching the circuit breaker off then on it occassionally pops to "off" but then stays on when switched back. No other electrical problems in the home.

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  • Posted on Jun 11, 2010
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I'm going to assume this is a new installation, either way, it sounds as if you're only getting one leg of your 220v circuit, which wld run the timer and lights but not enough to power the burners. This is prly not something you shld try and repair yourself as a 220v circuit can cause some serious damage. At the least, you could first, TURN OFF THE BREAKER and then check the connections to the cooktop to make sure all connections are secure.

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Related Questions:

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The red padlock icon that usually unlocks with the 5 second touch of a finger won't unlock the cooktop.

Have you tried disconnecting the whole cooktop from the main supply for about 5 minutes? Sometimes when reconnected the fault goes away.
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Hello, i cannot turn the child lock off on my stovetop. this is a brand new problem as i do know how to normally turn the lock off.

Not sure if this is for your exact model but here is a link to an Online User's Manual for one similar:

http://www.kitchenaid.com/assets/pdfs/product/ZUSECARE/KECC508RPS_Use%20and%20Care_EN.pdf

Just click on the link (underlined and highlighted text) with your mouse and a new browser window will automatically open to show you the information in the manual.

On page 7, it reads as follows:

To Lock Cooktop: Touch and hold the CONTROL LOCK/
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LOCK will glow red, indicating that the cooktop touch controls
are in the lockout position.

To Unlock Cooktop: Touch and hold the CONTROL LOCK/
ALL OFF keypad for 5 seconds.

If you have any questions or require further assistance just comment back to this page and I will endeavour to help.

Good luck and please click on the 4 Thumbs Up rating icon if this was at all helpful.

Thank you very much.

Joe.
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Wolf Induction cooktop is locked in Showroom mode

If Shr (5hr) appears on the display then the cooktop is in showroom mode. To exit showroom mode the cooktop must be locked by pressing and holding the key symbol for 5 seconds. After the cooktop is locked, press and hold the melt touch pad for 5 seconds.
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The red light is on as a safety to let you know the surface is hot. When the light goes out the surface will be safe to touch with out getting a bad burn.

Please rate 4 thumbs for the free answer.
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I can't turn on the range. it has a light that says all off control lock

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Top right burner will not work

Your units connections are slowly becoming comprimised. Before our unit went out completely, it went through this phase. A cleaning should fix it.

1. After the unit has cooled down, with all of the 'reminder' lights off. Turn off the main power at the fuse box. You NEVER want to work with an electrical appliance's innards with power being supplied to it.
2. Remove the unit from the countertop. Turn it over and rotate it if needed so that the power supply is not tightly pulling it. Remove the two screws holding the clamp on the power supply wiring.
3. Remove the screws holding the two different boxes together, and the screws holding the main box to the unit. Lift up the two pieces separately, careful not to yank them apart.
4. Remove the ribbon connector from the green computer board. Open the teeth on both sides of the pin and remove it.
5. Using needle-nosed pliers, squeeze on the white plastic posts holding down the upper board. Lift the corners of the board up gently, working with one at a time. Gently remove the board.
6. Look for corrosion or contaminants. Spray the entire lower board clean with compressed air. Spray the entire upper computer board clean with compressed air. Gently replace the upper board onto the 4 white plastic posts.
7. Spray the end of the ribbon connector, then replace it into the upper board. Remove the other end from the main board and spray it before replacing it.
8. Gently touch all the connections, looking for any that have loose contacts. Do not pull on any wires. Spray the entire board, and the adjacent fan, with compressed air.
9. Reassemble the protective coverings and then the power supply clamp.
10. Return cooktop to normal position in counter.
11. Restore main power at the fuse box. The unit should send a series of lights through every bulb, TWICE. If this was the solution to your problem, it is now fixed. :-)
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yes that is right, color to color turn of breaker before touching wires. green and bare copper go together.
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Only high setting works on burner

Sounds like the Switch or the element are bad, try trouble shooting them. It's a stove top??
Eddie Rentas
Tupper LAke NY
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