I'm going to assume this is a new installation, either way, it sounds as if you're only getting one leg of your 220v circuit, which wld run the timer and lights but not enough to power the burners. This is prly not something you shld try and repair yourself as a 220v circuit can cause some serious damage. At the least, you could first, TURN OFF THE BREAKER and then check the connections to the cooktop to make sure all connections are secure.
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