Hi,
Please try the following solutions and keep your fingure crossed:
1. Conect the printer directly to the wall outlet
2. Power cycle:
Follow the steps below to power cycle your all-in-one:
1. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
2. Wait 30 seconds.
3. Plug in the power cable to All-in-One and also to wall outlet. and check the functionality.
3. Semi full reset
Reset the All-in-One to the factory default settings by using these instructions:
1) Press Red Eye Removal & Print Photos button simultaneously
2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.
3) Press Right Arrow button untill "Reset Menu" is displayed. Press OK.
4) Press Right arrow untill "Semifull Reset" is displayed.
5) Press OK.
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