HP DeskJet 5150 InkJet Printer Logo
Posted on Jun 09, 2010
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My printer won't print anything - only blank pages. However, both ink cartridges have ink. Please help!

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Anonymous

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  • Expert 285 Answers
  • Posted on Jun 09, 2010
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If the self-cleaning cycle does not solve the problem, try turning the printer off overnight to allow the ink to soften. Turn the printer on the next day and try printing a test pattern to see whether the problem has either disappeared or become less noticeable. This ink-saving procedure can work effectively because sometimes the dried ink on the print head needs time to soften before the printer head can be cleaned completely. Try running the self-cleaning utility again one or more times.
Steps for Manually Cleaning the Printer Head

If the overnight cleaning still does not work, there may be a layer of thick ink that is blocking the holes of the printer's head. The next option is to manually clean the printer head. Follow these steps:

* Determine from the owner's manual where the print head is located.
* Remove the ink cartridge from your printer and then dip a cotton swab in hot water or isopropyl alcohol and rub it against the print head. This should loosen any crusted ink. NOTE: Be careful, especially if you use isopropyl alcohol to clean your print heads: Some printers use rubber gaskets, and if you get isopropyl alcohol on the gaskets it could dry them out.
* For models where the print head is in the printer, drop 7 to 10 drops of isopropyl alcohol (91% denatured isopropyl alcohol - not 'rubbing' alcohol) down the ink receptacle area where the ink actually flows from the cartridge into the head. Run a few self-cleaning utilities. If possible, allow the printer to sit a few hours or overnight and repeat the self-cleaning utility.
* If the print head is in the cartridge, soak the cartridge print head in hot water. Allow it to soak overnight. Dry the print head area with a paper towel. Repeat the self-cleaning utility.
* If the hot water soak did not unclog the print head, place the cartridge printer head in isopropyl alcohol and allow it to soak overnight. Use a damp paper towel to wipe off the print head area and dry carefully. Try the self-cleaning utility again.
* If the alcohol soak did not unclog the print head in the cartridge you may need to purchase a new cartridge. This will provide new print heads that won't be clogged. Contact a service technician for repair of print heads in the printer if the alcohol did not unclog the printer head.

5 Related Answers

Jose Ramirez

  • 264 Answers
  • Posted on Dec 29, 2007

SOURCE: Printing only blank pages

you have to go to the printer settings start printer properies ink or color than change to color because you can set your printer to print color or just black does not matter if that one has color if the setting is for black it will print just black

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Anonymous

  • 60 Answers
  • Posted on Feb 15, 2008

SOURCE: My printing displays wrong ink levels and prints blank pages

If your cartridge is new (or full) and you know that not just from ink levels display, then you did not used the printer for a while (at least a month) and the nozzles of the cartridge are clogged. If u used the cartridghe 4 or 5 moths ago, then the whole cartridge is dryed out, so get out and get yourself a new cartridge.

If it's just a month, then you should put a paper-tissue on a small plate (like a coffee-cup plate), then put some boiling water on it, just 2~3mm of water over the tissue.
Put the cartridge with the nozzles part downside on the tissue, in the hot water.
Let it stay there in the water 30 min.
Put the cartridge in an other clean tissue, than shake it strongy as if you want to force ink to get out trough the nozzles. Then clean gentle the nozzle part of the cartridge on some sheets of tissue.
Install the cartridges it in the printer and run a few cleaning processes from the printers maintenance software.

If the cartridge is new and just installed in the printer, and you have the inklevels but it does not print, then get it out of the printer and back to the store, they should replace it for you. I hope you removed the protective plastic stripe that covers the nozzles before installing the cartridge?...

OK, let ne know please how things evolve.

Hope it helped you, rate the solution.

Almoust forgot: ink levels are displayed by Lexmark inkprinters by estimating the ink consumed trough you printing process, it has no sensors in the cartridge. It's just kind of a counter, you can evan set an empty cartridge to be seen as a full one.

Anonymous

  • 3587 Answers
  • Posted on Apr 30, 2008

SOURCE: I have a Lexmark Z645

you may need to do a nozzle clean, calibrate and then test page again

Anonymous

  • 1 Answer
  • Posted on May 16, 2008

SOURCE: Printer doesn't print even with new ink cartridges.

Take out the Cartridge & get a new one if the problem persists then get the printer software reinstalled & if still it is not printing then clean up the cartridge head with cotton swabs dipped in hot water!
This should clean the head & black will be on paper

DO THIS AS FINAL REFUGE
If still its not working then there's some problem in the copper contact surface in the printer on the cradle so get a new Printer.

Anonymous

  • 1 Answer
  • Posted on Sep 09, 2008

SOURCE: printing blank pages

I am working on the same problem. While you will not like the
answer here it is for the canon mf6530. What is causing it
is the shutter over the laser is failing to open. There for
it blocks all exposer. A temperary fix is to carefully lift the
shutter and tape it open using black electrical tape. Then
try a few prints you should have an image if this is your
issue as it is mine. I do not recommending running it in
this condition very long. When I find the final answer I
will attempt to post it.

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