I have the BGLOD after a power interuption. Most times I could reset, but this time---dead. I have disassembled the the unit and removed the entire "pod" of boards. I was looking for blown fuse or bad caps, but there are many on the power board. I have heard that the DM board, which I have not pulled the cover on this as of yet could have bad caps as well. Do you think I should go after the caps on the power board, and or while I have it open replace any others? What do you think?

check control pannel

You have a loose wire. Will require removing the radio to get to the wire that keeps constant power to the radio ,,,this allows the clock to keep time. An interuption in this power source equal reseting the clock. Good luck

H3-00 means there was a problem in the fuser unit of the copier - a temperature problem.
The correct temperature is not reached within a certain time or an overheat, It could be a thermostat or thermistor problem.
You could remove the fuser unit and make sure these items are clean - no build up on them, There should be a centre and side thermistor.
You can also reset the error code in SIM mode by pressing the following keys one after the other:
" P " " interupt " " C " " interupt "
Then 14 and start/copy key. Confirm if required and make sure the copier is restarted afterwards.

If the error persists then you may need new thermistors.
I hope this helps.

Hi Franck,
H3-00 means there was a problem in the fuser unit of the copier - a temperature problem.
The correct temperature is not reached within a certain time or an overheat, It could be a thermostat or thermistor problem - which both monitor temperature.
You could remove the fuser unit and make sure these items are clean - no build up on them, There should be a center and side thermistor.
You can also reset the error code in SIM mode by pressing the following keys one after the other:
" P " " interupt " " C " " interupt "
Then 14 and start/copy key. Confirm if required and make sure the copier is restarted afterwards.

If the error persists then you may need new thermistors.
I hope this helps.
Warm regards and merry christmas.
Mike

I am assuming that your unit cannot be powered up at this time. this is the result of a failed fuse or power supply board. remove the cover and check the in-line fuse(if equipped). if the fuse is OK, replace the entire power board. Now, if you unit isn't equipped with a fuse, you will need to check the solder on the power cord. make sure it is soldered on the power board correctly. if its not loose and, it is connected securely to the power board, replace the power board.

H4 means the copier (fuser) does not reach a specified temperature within a given time frame.
This means one or more of several things. A bad or dirty thermistor or thermostat (most likely) or a bad heater lamp or a bad control board or AC supply.
The first thing to do is reset the error and see if it comes back. To do this enter service mode by pressing the following keys one after the other (make sure you are in copy mode) "P" "interupt" "C" "interupt" then enter 14 and "start" then enter "1" "start" and accept the reset. Restart the copier. (DONT play around with any other codes)
If problem persists then you may need to remove the fuser unit and take it apart in order to inspect/clean the thermistors and maybe reset/replace the thermostat.

1. unplug the printers power cable it resets ALL printers

2. Once you have it unplug the power cable back in and turn it on make sure it's plugged into the computer.

3. you may need to uninstall and reinstall any software and drivers that came with the printer

4. download and install all the critical updates and service packs for your operating system

5. download and install any updates for your printer from the shap printer driver site




Az.

Hi,

I understand that you are receiving paper jam error.

Please follow the below given instructions to get the issue resolved.


Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00309142&cc=us&lc=en&dlc=en&product=90809&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Let us power cycle your All-in-one to remove any static electricity in your All-in-one.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Please try installing the below patch and check for the result:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-14037-3&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en


Just copy and paste the entire link into the Internet browser's address bar and press enter

If the issue persists, try resetting the All-in-one to factory defaults by following the below given instructions:

Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Cancel and the Right Arrow while plugging in the power cord.

Continue holding until it displays S Full Reset message in the front panel of the All-in-One.
This should resolve the issue.

Regards,
Lawrence

Hi, H4 is a heater error. Try resetting it by the following; Enter #, interupt, Clear, interupt, display goes dead, enter 14 then print. That will clear the error code, however if you have a problem with the heater it will return. It is probably the thermal fuse has tripped, which is resetable by removing the fuser unit

Regards

Andy

You can reset the C7 code, hold down 0&8 power machine up. Then push 87 & print, change the number to 0 with number keys press interupt key, then press 0&9 @ the same time to exit. This should clear the C7. Let me know if you need more help.