Printer jams at paper input on the front tray with either single or multiple sheets of paper. I opened it up and didnt see anything in there to keep if from moving. It kind of looks like the paper is to far to the left but there no adjustment on that side. lexmark t642

Sir/Madam

Occasionally, media becomes jammed during a print job. An error in the software program and a jam message on the printer control panel display indicate a media jam. To prevent a jam, see the following instructions:

• Only print on media that meets HP specifications.
• Only print on media that is not wrinkled, folded, or damaged.
• Make sure that the printer is clean.
• Make sure that the input trays are loaded properly and are not too full. See the start guide for more information about loading input trays.

When adding new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, which reduces media jams

Clearing a media jam

CAUTION: Media jams might result in loose toner on the page. Use cold water to wash toner off of clothes, as hot water will permanently set the toner into fabric. To remove toner from hands, wash hands in cold water.
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
NOTE: When clearing jams, including jams in the output bin, always push the print-cartridge-door release to open the top cover, and remove the print cartridge. Keep the top cover open and the cartridge out until the jam has been cleared. Opening the top cover and removing the print cartridge relieves tension on the printer rollers, which makes removing jammed pages easier.


Push the print-cartridge-door release and open the top cover.
Figure 1: Pushing release and opening top cover



Grasp the handle of the print cartridge and remove it. Set it aside.
Figure 2: Removing print cartridge




CAUTION: To prevent damage to the print cartridge, do not expose it to light any longer than necessary. Place the print cartridge in a paper bag or other opaque container until it can be placed back in the printer.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Figure 3: Jammed media most visible




When the jammed media is removed from this area, replace the print cartridge.
Figure 4: Replacing printer cartridge



Press the supporting springs, and close the top cover.
Open the media input tray and remove any media from the tray.


Slide the media guides inward as far as they will go. Press and hold down the tabs inside the media input tray, and slide the media input tray out of the printer.
Figure 6: Removing media input tray




With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Replace the input tray into the device.
Figure 7: Replacing input tray




After clearing the media jam, it may be necessary to shut down the printer, and then turn it on again.

NOTE: To add new media, remove all of the media from the input tray, straighten the stack of media after adding the new media, and then place the stack in the tray.
Clearing other media jams
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
If the media has jammed where it exits the printer, grasp the leading edge of the media and pull the media out through the output bin.
Figure 8: Removing jammed media from output bin




NOTE: If the printer is shut off before clearing the media jam, turn it on again, and then restart the printing or copying job.
Tips to avoid media jams
Make sure the automatic document feeder (ADF) media lever is in the correct position for the media being used. Slide it to the single-sheet setting (to the right) when scanning on thick media. Slide it to the multiple-sheet setting (to the left) when scanning on regular media.
Make sure that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that is used.
Check that the input tray is securely in place.
Do not add print media into the input tray while the printer is printing.
Use only HP-recommended media types.
Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both the device and the power supply box. Plug the power cord into a grounded AC power outlet.
Media jams occur in the automatic document feeder (ADF)

Occasionally, media becomes jammed during a copy, scan, or fax job.

A software error message indicates a media jam, and the Doc feeder jam Clear, Reload message appears on the printer control panel display to indicate a jam.

• The ADF input tray is loaded incorrectly or is too full.
• The media does not meet HP specifications.

Typical automatic document feeder (ADF) jam locations Input tray areas: If the page is sticking out of the input tray, try to remove it gently from the input tray without tearing the page.
Figure 9: Removing jammed media from input tray




Output paths: If the page is sticking out of the output bin, try to remove it gently without tearing the page.
Figure 10: Removing jammed media from output bin

• Intermediate location: If the page is sticking out of the input tray and into the output area, see "To clear a media jam from the automatic document feeder (ADF)" below for instructions.

Automatic document feeder (ADF) media lever If a thick media is being used, slide the media lever to the single-sheet setting (to the right). Load a single sheet of media into the ADF.
When the copying, scanning, or faxing jobs are complete, slide the ADF media lever back to the multiple-sheet setting (to the left).
Clearing a media jam from the automatic document feeder (ADF)

1. Using both hands, pull the printer control panel door toward you.
   Figure 11: Opening printer control panel door.
   

1. Remove any jammed media. Figure 12: Removing media
   

NOTE: Use only your hands to remove jammed media. Using other objects can damage internal parts.
Make sure that all of the pieces of media are removed, and then close the printer control panel door.
Figure 13: Closing printer control panel door




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Try few steps as given below...

1. poor quality printer may reduce printer quality & causes paper jams and other printer problems. If you encounter problem , switch to a higher grade of printer.

2. Do not load curled and paper folder.

I hope, it helps.

Feel free to get instant printer help at http://www.vtechsquad.com/printer-support/ to fix any printer issues.

The following sections describe how to load media into the different input trays. CAUTION: If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. Priority feed slot The priority feed slot holds one sheet of media up to 163 g/m2 (43 lb) or one envelope, transparency, or cardstock. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides before feeding the media. Back to top 150-sheet main input tray The input tray holds up to 150 pages of 75 g/m2 (20 lb) paper or fewer pages of heavier media of 25 mm (0.9 inches) or less stack height. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side and front media guides. NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.


Also go to this link to do a Printer Cleaning

if you are printing letter size then setting the tray to a4 will produce an error... if you really need to print a4 then go into the driver and set it to print a4 and in print options set it for a4...and set the tray for a4

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Hi,
Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.

1. Take out paper tray 1.
2. Remove any jammed sheets of paper you find there.
3. Once you have done this, reinstall the paper tray and try printing again.
   Note: You may receive a message informing you that another sheet of paper is jammed elsewhere in the printer. If so, please open the front door and remove the toner cartridge. Also open the rear door of the printer (and the duplex option if a duplex unit is installed). Remove any and all jammed sheets of paper you find. Then try printing again.
4. If the printer jams again with a 241 Paper Jam error message, look to see if it has tried to feed a sheet of paper out of the tray.
   

Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.

For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

check between the rollers there will be small bits of paper jammed in that is the reason.

That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)





I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

suggest you bring your orinter to the nearest authorised repair center. There might be parts to be replace