SanDisk Sansa E280 MP3 Player Logo

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Posted on Jun 08, 2010
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E280 wont turn on, wheel only glows

My daughter has an sansa e280 that ran great until yesterday. Now only the wheel glows when you press the menu button. The screen does nothing. She tells me she didn't drop it or delete any files. I am not sure though. How can I fix it

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YourZEN

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  • Master 820 Answers
  • Posted on Jun 09, 2010
YourZEN
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Hello,

For the e200 series player you can first try to RESET the player as next (solution 1):
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button. ( now the player should be off )
3. Press the Power/Menu button again to turn on the player, to see if the device is working normally again.

If the player still freezes after that, you can reload and update the lastest firmware (solution 2).
See next overview link:
http://kb.sandisk.com/app/answers/detail/a_id/4/kw/blue/r_id/101834
When needing more help, just add a comment in this same help request.

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How can i reset my sandisk sansa e280?

SanDisk logo appears when stated then screen goes to grey and black. All appears to be frozen.
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My Sansa e280 won't turn on

Hold down the menu bottom for about 20-30 secs. Should power back on.

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Sansa e280 Main Image Wont Load Problem, Plus firmware updater doesn't work

Do not worry! I had the same problem as you before and got it fixed perfectly! Go to this thread and read the instructions carefully.

http://www.anythingbutipod.com/forum/showthread.php?t=11233

Note that doing this will delete all files in your player, so I recommend you to save your files somewhere before doing this.
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New sansa e280 frozen!

Press the Menu button for about 20 seconds and it will turn off. Try restarting it.

If that doesn't work, download the firmware from Sandisk's site. Flick the hold switch over, press the record button, and plug it into your computer. That will start recovery mode. Open the firmware and install it.
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New Sansa e280 is "dead"?

hold the power button for 15 sec.
dosent work? just a guess.
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Freezing

press and hold the menu or power button for 30 secs until the device turns off. then leave it off for 10 secs and turn it back on
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Sansa e280 How do you unfreeze a sansa e280 with put taking out the battery?

my screen has been frozen since yesterday... i tried everything to no avail. Just held menu for about 15-20 secs and it fully reset and is now working. thanks
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Sandisk e280 how do I get fm radio

Turn the wheel to FM Radio (There's a picture of a radio beside it). Press the center of the wheel or right arrow to select
FM Radio. To scan for a station use the left and right arrow keys (to the left & right of the wheel). To add/delete/view preset station list press the down button (below the wheel).
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E280 and my computer do not connect

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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