Sandisk cruzer titanium 4 g
Hi there.
Don't think the cruzer has to do with the problem. You should have disconnect the device after finishing the job, many people disconnect the device directly without click on the icon showing the device was connected and then shut the device before doing the disconnect. To know what has caused the blocking, you have to go to "event viewer", under control panel -> admin tools and find out there what really happened.
To do this first of all yo have to log as administrator, let's do it! Start your laptop, and just after wellcome screen press F8 before "Windows XP" shows it's loading. If you have been quick enough a menu will show up. Well done! Choose "safe mode" to load, you will be carried to a logging screen. Log as administrator, and then go to event viewer as I said. Look there if a program caused the issue (I've seen it many times) and then uninstall it (you always can load it later, do you?).
If you have done all of this you can try now exit and log back normally. 2 possibilities:
- All went fine. Cool! Stop reading, we're over.
- Nope, still blocked. Go to safe mode again and create a second account to log in with admin permission. Microsoft knowledge base will instruct you to do so if you have any doubts, but it's quite easy.
If finally you can log in with the new profile, then there's a way to copy data from a corrupted profile to the new one like nothing would have happened. In the knowledge base the doc id is 811151, or look for "how to copy data from a corrupt profile". The doc id sent is in spanish probably (which makes sense since I'm spaniard :-), not sure, but I'm sure you will not have problems to find the right doc in english.
If all all this fails :-(, I'd suggest post the problem you've got on event viewer, this will lead to the solution almost for sure (Microsoft is not very good OS in my opinion, and prob log/debugging is not well developed, so can't be sure.)
Good luck!
I have a Sandisk Cruzer Profile, need to wipe the device and start from fresh. data is not needed but cannot enroll a finger
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