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Anonymous Posted on Jun 08, 2010

Subzero 690 side by side - ice maker - makes ice but ice cubes all stick together in bucket - as if water was poured onto them. Any ideas for the problem and a fix?

  • 2 more comments 
  • Anonymous Jun 08, 2010

    The cubes just don't stick together - they are melted together at the bottom and will not dispense through the chute - despite the fact that the temp is fine and it is a 10 yr old refrigerator and never has done this before. Thanks.

  • Anonymous Jun 08, 2010

    it used to work fine - nothing has changed re: time/bucket. Last answer did not apply/make sense. Thanks

  • Anonymous Jun 09, 2010

    This is the same as thefirst response... The problem is that at the bottom of the square bucket there is now almost a uniform chunk of ice molded to the bottom of the bucket - as if the ice melted and froze again... this locks up the auger device that propels the ice down the back and into the chute. It never has done this. It would seem that water is poured over the ice in the bucket and freezes amoungst the preformed cubes - and a spoon would never cure this - it is solid after only a day....

  • Anonymous Jun 09, 2010

    Seal is fine and temp was already checked

×

6 Answers

Chuck

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 Chuck
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Try turning down the ice cube size.

Anonymous

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  • Posted on Jun 09, 2010
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Hello,

Ice cubes may stick together if the ice-making cycle is too long. Stop the ice maker. Restart it when the ice that is stuck together melts. Select the 'small ice size' option when restarting.
A low water temperature in the inner tank may cause the ice cubes to stick together. Change the water in the reservoir, adding water that is 45 to 90 degrees F.
Ice that is left in the appliance for too long may cause the cubes to stick together. Transfer freshly made ice to another container and store in a freezer. This will also prevent the ice cubes in the ice maker from melting.

Take care.

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  • Posted on Jun 09, 2010
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This is usually cased by air leaking from the freezers door seal. Apply a coating of butter overnight and check the ice in the morning. butter will seal the door around the freezers door seal and will not freezed the seal to the door. if the cubes are loose and not frozen together the door seal needs to be replaced. if the cubes are the same as before the thermostat may be bad instead. a dollar store sell thermometers that will determine the temperature compared to the setting of the freezer

  • Anonymous Jun 09, 2010

    If the freezer is operating fine the shut off valve relay is not operating correctly letting the water to overflow causing this to happen

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Shehu Pro

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  • Posted on Jun 08, 2010
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Hi, most refrigerator come with ice maker inside the freezer nowadays. This is how to prevent ice cubes from sticking together inside the ice bucket.

Pay attention to your ice maker, making sure the ice cubes are nice and loose, and not sticking together like a big ice ball inside the ice bucket. Do this often once a day, every other day or a least once a week.

Once a day, get a cooking spoon, open up the freezer, dip the spoon inside the ice bucket inside your freezer and loosen the ice cubes from sticking together by mixing up the ice cubes.Stir up the ice as you will stir up food on the stove, this will prevent the cubes from sticking together.

Close the freezer; get a cup to try out the ice after you had mixed it up, making sure it's working the correct way. Open up the freezer again and put the ice back into the ice bucket again.

If you don't remember to this chore often, give it to one of your children to do it...

Take care

  • Shehu Pro
    Shehu Pro Jun 09, 2010

    O.k, will get back to you with the answer..

  • Joseph Abbott Dec 03, 2017

    Are you kidding me...? A $15,000 Sub-Zero and I'm supposed to take a spoon to the ice tray every day?

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Oloyede Monsuru

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  • Posted on Jun 08, 2010
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Hello,

there are two things (factors) you will have to put in to consideration

the time factor (duration)and
the container (bucket) you put in our water

on the time (duration) you will have to take a close look on the duration in which the ice maker take to frieze up to determine the if the problem is from the over frieze of the ice maker

i mean if it take little time to frieze up and you have (been) allowing it for extra time then it will be ever difficult to remove from the container (BUCKET)

But if the bucket you make use of is not in proper shape it also a problem i mean either round or flat in shape bucket it very ok for your ice maker but if the bucket is in horizontal or vertical thewre will be a problem of removing the ice from it


than you and thanks for using fixya.

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  • Posted on Jun 08, 2010
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Hi,

Please find the steps you need to take to prevent the ice cubes from sticking.
http://www.ehow.com/how_5450838_prevent-together-inside-ice-bucket.html

Let us know if you want something more else please accept the solution.

Thank You for contacting Fixya.com

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