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When plugged into computer to delete songs, computer showed "Device malfunction, not recognized". Now device will not even turn off. I was just listening to it about 3 hours ago. What is wrong? Shows "connected" screen and won't turn off.
Re: When plugged into computer to delete songs, computer...
Have you tried to format it? after that turn it of then turn it on again. then connect it again to your computer if still not working check if it work on other computers.
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You will not be able to delete songs via the WMP. Click on your start button (Windows Logo) and then click on "computer", and then you should see your player listed there if your computer is recognizing it. If not, unplug the device and plug it back in. Then you can double click on the device to get to the device memory and you can delete songs from the media folder, usually named "Music".
1. First, check your device setting up on MTP or MSC? Turn on device, go to "settings" , press down or up to find "USB Mode", you can see the check mark at MTP (auto detect) or MSC mode. Change to another usb mode.
2. You have 2 ways to delete songs:
2.1. Delete songs by device: play songs, press down (sub menu) until you meet "delete song", select it and yes
If you delete all items in device: Settings, Format, and yes
2.2. Delete songs by computer: plug device to computer, double click on device icon, Music folder, and delete songs you want. If you don't see songs in there, unplug the device from pc, and then change USB mode, and plug device to pc to delete.
Good luck
Turn off CPU, Unplug Power cable, And all usb devices, let it sit for
about 20mins. Plug it all back in. Turn on the CPU! Also make sure if
your device requires "DRIVERS" or if you have a CD download and install
that before anything.
Dear customer,
Try going into your Device Manager and uninstall all the entries that are something along the lines of USB Root Hub then reboot with all USB Devices unplugged until after Windows detects and reinstalls the USB Root Hubs then plug in your MP3 Player and see if it is detected and installed properly. Did u change ur Operating system of late? To see what version you have, Right Clcik My Computer and choose Properties.Some USB mass storage devices and mp3 players require that you have Windows XP Service Pack 1 or Service Pack 2 to work. I had a USB flash drive that kept restarting my computer until I installed SP1.so pleas do check with tat too.. plz rate this solution.. good luck.. thank you..
Delete all the songs on your device and transfer them back..You could have a corruption in your databasse... To delete songs from your device follow the steps below You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there. Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete. To
format it..on your device..go under..menu, setting and there should be
a format option option there..let me know if that doenst work for you... Hope this helps
To delete songs from your device follow the steps below You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there. Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete. To
format it..on your device..go under..menu, setting and there should be
a format option option there..let me know if that doenst work for you... Hope this helps
I had this same problem. What I ended up doing was going into My Computer into the device itself and seeing what showed up. It appears a few new songs I popped on there the day after were appearing but nothing else. I deleted all the files, unplugged it from the computer and let the library update, old songs were still playing. Plugged it back into the machine and voila they showed up.
To delete songs from your device follow the steps below You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there. Either under sync panel in your windowsmedia player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete. To format it..on your device..go under..menu, setting and there should be a format option option there..let me know if that doenst work for you... Hope this helps
P.S.Please rate accordingly... Thank You Computerrep
For Windows XPTM users, you are connecting the device in MTP mode to the computer by default. You will need to set the device to MSC mode, so go to the device menu\Settings\Advanced\Protocol = > Press Play/Pause key to select MSC mode which will appear as such on the screen. Reconnect the device to the computer, and you can now see those files and delete them. DO NOT forget to set the device back to MTP mode when finished, so go to device menu\Setting\Advanced = > Select MTP mode.
Go to disc utility and click on erase volume, then you will be able to add new songs. Unfortunately, as far as I can tell, you may have to delete the entire volume and start over.
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