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if the zoom stopped working so there is a mecanical problem, if you try to use the zoom and it does not respond so service is required to get the zoom working properly.
Your camera is not broken. That's by design. Canon cameras do not allow optical zoom use while in movie mode. Canon claims that using the optical zoom in movie mode would cause excessive noise in the movie. However, you can use digital zoom in movie mode. You'll need to go into the menus (press the menu button) and turn digital zoom "on" if it's currently off.
i had that same problem. check your image size, the camera cant zoom if the image size is set to 3.1M or 2.8M(3:2)
how to change image size:
turn on camera and leave it in camera mode (picture taking mode)
press the delete/image button
change image size until camera zooms again
VGA gives the biggest zoom range
Hey bello205,
This camera does not allow the user to actually turn off the optical zoom, but does allow the user to shut off the digital zoom. If you are talking about the digital zoom make sure it is turned on in through the menu system. As far as the optical zoom goes make sure you are not in playback mode. If this doesn't work you can try having the camera reset to the original settings every time you shut off the camera by choosing this option under the setup menu in playback mode. If none of this works have the camera looked at by an authorized service technician.
The zoom are lock due to sudden dropped , the moving parts of the zoom dislocate or broken, the zoom malfunction,you try visit some camera juck shop or repair shop same brand to replce broken parts.
Before assuming the camera is broken, have a flip through the settings menus to make sure you haven't got the camera into some mode which is incompatible with zoom - for instance, mine won't zoom if it's in SuperMacro mode.
A.
It seems that the lense element which mooves while zooming the camera is stucked. normally this happens when the camera suffers a heavy jery, may be by dropping the camera. Resulting into disalingment of the lense assambly. You will need the help of repair shop to solve the problem.
Digital zoom is in the menu and must be turned on to activate it. When you use the zoom it takes 2 opperations to function. First opperation is to zoom all the way in then the camera should stop. This is the limit of the optical zoom. Then you let off the zoom button, and hit it again and then the digital zoom will start.
Digital zoom is just a gimic if you learn how it works its not doing anything different then you can do in photoshop.
All digital zoom is doing is like cropping.
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