Ice accumilation at bottom of upright freezer

There is water accumulation at the bottom under the basket it forms a thick piece of Ice that we have to break in order to remove it every second day what can I do ..

Greetings,
the drain is clogged most likely...remove lower shelves, baskets, remove rear panel if self defrosting.. find the drain hole and use a hair dryer or hot water to defrost ice..once the surface ice is off...you will need to make sure there is no ice in drain tube going down under freezer. use a squeeze bottle with hot water and force it into drain. do this repeatly until water runs free down drain....Bruce Denton

Sounds like air infiltration gasket issue or power outage? proper freezer bags will stop the burning.

There is a drain the back of the freezer that is frozen. Your trickle of water comes from the ice that melts off of the refrigeration coils during the defrost cycle. You need to turn off the freezer, then remove the rear cover from the back wall to expose the coils. With a hair dryer, melt all of the ice. You will find a drain under the coils. Melts all of the ice in this drain so water can get out of the freezer. When this drain is clear, you can put everything back together, and your freezer should work normally.

If it's a frost free model, it could be caused by a plugged defrost drain. Every time it goes through a defrost cycle the water is supposed to drain into the compressor compartment. You can defrost it by unplugging it for a day or two and then remove the panel covering the evaporator coil. You should be able to see the drain tray under the coil and find out whats blocking it.

I would look at the defrost control [sometimes they are defrost clocks]Maybe that the freezer is not defrosting.

I am not an expert, but if the defrost heater is not working, then maybe when it was unpluged the coils didn't completly unthaw. If not, the freezer still will not cool properly.

the ice build up is from a frozen drain line. you will need to remove teh rear cover in the freezer and you will uncover a coil at the bottom center there is a drain hole that allows defrost water to drain out. defrost any ice then flush the line out with warm water. if it doesnt clear right away you may need to use a large syringe or possibly a turkey baster to force warm water into drain.
BTW the door not sealing is not related to this problem. good luck peyton

check your door seal, by closing the door on a strip of newspaper all round the seal. this fault is usually air getting inside the freezer, it rises to the top making thick ice or snow.

your defrost drain is frozen remove the rear bottom panel on the freezer at the back insede the freezer and clear the defrost drain there will be a hole under the ice you just need to clear the drain not buy a new freezer