Machine emitted loud banging noise, drum turns freely.Washer drum will not turn when in washing mode. Recommendations welcome.
Hello Ellen, welcome to fixya. I would begin by removing the rear panel and checking the belt and insure the basket pulley isn't loose as well. If the belt is in tack ( not broke ) but has come off that sometimes is caused by a loose or bent pulley, hence the suggestion to check the pulley. If the belt is broke, it may simply be a matter of normal "wear & tear" and just time to replace it. Hope that helps point you in the right direction. Please take a moment and rate this info according to it's helpfulness or let me know if I can assist you further. Thanks for visiting "fixya" today and good luck. Macmarkus :)
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