Canon PIXMA MP980 All-In-One InkJet Printer Logo
Posted on Jun 02, 2010
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Error 5100 displayed. what is problem? how do I fix it?

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Terry Morrison

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  • Posted on Jun 02, 2010
Terry Morrison
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Joined: Jan 07, 2009
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According to the Canon website there are three possible reasons for this error:

Issue: ERROR LCD: Error Code 5100

1. Press ON switch to reset the multifunction device 2. Remove packing material MP980 (I think this is referring to the packing materinal when you first open the printer) 3. The MP980 may require repair

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  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

If that does not solve it, make sure it is powered on remove the ink cartridges individually then replace them this should resolve the problem.
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