Freezer cools to 48 degrees

they run around the entire perimeter... Just put something heavy on the top of it.

Is the compressor continually running? If so then there could be a leak in the system or the compressor is damaged. If it's running then stopping, the cold control (thermostat) could be damaged.

Hi,
Please check : - Your door ( gasket /seals, small air leaks) - Refrigerant level - Temperature sensor for failed
Regards,

Hi, I think you have tell wrong model . Please try find out the temperature controller. Your freezer should able to adjust temperature from 0 - 18 Deg. F
Chest freezer of caravell has 2 model i.e :

1. Caravell SST-5213.7 cu ft Chest Freezer With Solid Sliding Doors

Durable white powder coated, baked on enamel finish

Solid sliding top doors

Cord and plug included

Self-contained refrigeration system

Temp. range 0 to -18 degrees F

13.7 cu ft capacity

Heavy duty casters included

Dual drain plugs for easy cleaning

Environmentally friendly CFC-free R-134a refrigerant and insulation

115V, 4.5 Amps

51 1/2"W X 25 3/4"D x 34 3/4"H

One year parts, 90 days labor warranty plus 3 year compressor warranty

& 2. Caravell GST-5213.7 cu ft Chest Freezer With Glass Sliding Doors

Durable white powder coated, baked on enamel finish

Solid sliding top doors

Cord and plug included

Self-contained refrigeration system

Temp. range 0 to -18 degrees F

13.7 cu ft capacity

Heavy duty casters included

Dual drain plugs for easy cleaning

Environmentally friendly CFC-free R-134a refrigerant and insulation

115V, 4.5 Amps

51 1/2"W X 25 3/4"D x 34 3/4"H

One year parts, 90 days labor warranty plus 3 year compressor warranty

Regards, jay

Try turning the thermostat down to O and then back to max a few times this may free a stuck bimetallic strip. If this doesn't work and assuming you haven't damaged any components in some way then all that may be required is a new thermostat.

It's probable that you've lost refrigerant in the cooling system. Unfortunately, leaks in those systems can be hard to find so check your warranty to see if the labor is still covered.

Cindy Wells

I would use a hairdryer to defrost the door secton with the other part closed off or covered.

It could be the thermostat. When you catch it in a cycle where it's warming up, gently tap the dial with the handle of a screw driver. If it starts chances are it's bad. If you know electricty you can jump the two terminals on the thermostat to do this test.

Make sure everything is working, I.E. compressor, fans. Now I need to know if the freezer shuts off at 14 degrees, or does it continue to run without making temp. If it shuts off, then the first place to look is the thermostat. It may be out of calibration. If it continues to run, then the solution may be as simple as cleaning the condenser coil. or the defrost has malfunctioned somehow. Defrost probleams will cause excess ice on the inside coil. You may need to remove the panels to see how much ice is on it. It sounds like the compressor is good, as it is pretty cold. Just not cold enough. A deep freeze should be at least 0.

You did nothing wrong. I believe it was faulty at the time of purchase. Return for refund