Hotpoint Aquarius WD63 Front Load Washer/Dryer Logo

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Posted on Apr 08, 2008

Drum not turning

Machine starting okay i.e. water fills up but drum is not turning. I can hear it clicking through the cycle but drum doing nothing. I,ve just put in new carbon brushes but still no joy!

Colin

  • alidea Apr 08, 2008

    I had a similar problem with my samsung b1445s washing machine.

    When I opened it, the belt had come off so I put it back on and it was fine ,has since snapped though, I think its because I was overloading it.

  • gailnjason Aug 13, 2008

    Hi i have a Samsung J1045 also working as normal but the drum is not turning

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  • Posted on Sep 22, 2008
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My problem is the same as colins my hotpoint wm63 is starting okay i.e. water fills up but drum is not turning. I can hear it clicking through the cycle but drum doing nothing. i to have just put in new carbon brushes but still no joy please help

steve

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When I turn on machine with a selected cycle, it starts to fill with water, and then stops dead, I think the drum is not turning, as usually it fills a bit with water, turns around, fills a bit more with...

hi there, it sounds as if your drive belt is loose or broken. when you put you ear to the machine can you hear the motor running, if the motor runs but nothing else happens its a sure sign that the belt is gone. whilst you might look silly doing this, it may prevent you opening the machine up to replace the belt if you not have to.
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Your problem sounds like it could be a broken belt, faulty motor, or maybe the belt has slipped off of the motor or idler arm pulley.

You can try this first:
Uplug the dryer, reach inside and try to turn the drum 1/4 to 1/2 turn, the plug the dryer back in, and push the start button. Sometimes motors will get dead zones in them and this will move it from that zone.

If you attempt the repair, and if you have a front loading machine, you would remove the front of the machine, this will expose the drum and belt, you can now check the belt to see if it is ok. If it is ok, then you can remove the drum and belt and this will expose the motor, idler arm with pulley and drum rollers.
While you have the drum out of there it is a good time to check the condition of the drum rollers to see if they have flat spots on them, if they do have flat spots on them, then need to be replaced. If not then I recommend that you lubricate them at the shaft with a good grade of Machine Oil such as 3 in One oil. This will save problems later.
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Hi,
I am the new owner of a used Asko Cylinda 10504.
The last owner briefly demonstrated the washer starting a wash cycle and entering the agitation cycle of the wash before stopping and pumping the water out and spinning in a final end cycle. I bought it. I had the machine installed turned it on and cannot get it to go through the wash cycle. After starting at #1 it goes through a perpetual spin cycle of sorts--water and soap soaking the drum and laundry but not enough water to fill up half way or less. It stops at number 4 on the program knob sits on a red dot (next to the #4) and does nothing. I then manually move it to the next cycle and it repeats the spin cycle again until I have advanced the program to the end. No wash cycle no rinse cycle. Nothing. When it advances to the red dot I wait for at least 5 minutes before manually advancing the knob. The instructions say that I should get the water pumped out by turning the program knob to #7 or #9 but in both cases it just spins and does no empty or finish in the end spin cycle of several (9?) minutes. Nothing but banging and spinning. The water seems to get into the drum as well as the detergent but nothing else is happening.
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MY GUESS.
It seems that it is repeating the same brief cycle over and over. During the move to my house the electronics re set(??!?!?) and now need to be set to the normal mode after being re connected?
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Do you hear the motor spinning loud whirring noise,when drum is not,if so drum belt has come off or snapped,if no noise possible brushes on motor need replacing
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My wife had the same problem last night.This morning when I turned the m/c on, there was a lot of noise and when I looked underneath, loads of sparking. Closer investigation shows I need new brushes and I imagine that if the drum on your machine is not turning, you do too.

However you said that you can hear the motor? That may indicate a belt problem instead. get someone to turn the machine on it's side and manually turn the drum. If the motor rotates it isn't a belt problem and someone needs to test/repair your motor.

Hope that helps a little.

Jon
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Isolate power and water supply and gain access to the main drum motor. Check for condition of carbon brushes by removing them and repla
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Sounds like you have a broken belt or a bad motor. The easiest way to tell if the belt is bad is to reach inside the drum and turn it. If it turns very easily, you probably have a bad belt or something has caused the belt to jump off, such a s a loose pulley or bad bearing. If it feels like there is a good amount of resistance, or a kind of "winding up" noise, then the belt is still on and you likely have a bad motor. Also, you could just scoot the macine out, unplug it, and remove the back cover a look inside to see if the belt is still on the pulleys. Good Luck!
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