Will not hold any battery life (cyberpower 1500avr)

Sounds like the inverter has an issue, maybe a short on the output or it can't get enough power from the batteries to run.
Generally these device are not repairable, and if they are, it could cost more than a new replacement unit. Depending on age, your batteries may need replacing. Check the battery voltage if you can. They'll either be 6 or 12 volt gel cells. Sometimes old batteries after a heavy usage, won't come back to life (take a charge).
R

Needs a new batter most likely. The same thing happened to my CPS825AVR that I use in my home office. Emails to CyberPower went unanswered so I had to solve it on my own. It uses a lead acid battery much like those used in emergency lighting, and not unlike a battery in your car. It will initially fail to keep your electronics on after a power failure, just shutting off and beeping like mad. Then it will fail to stay on entirely. Try holding down the red reset button for a period of time. It may reset, but chances are it will not work after you unplug it from the wall to simulate a power outage, and will need to be reset again.

For me the first failure occurred when the unit was left in storage. Like most batteries a lead acid battery if left uncharged will deteriorate and be unable to hold a charge. The second battery purchased online just failed after barely more than one year. It was a battery made by Werker, which is a very common replacement battery for emergency lighting also. At this point I am not going to spend any more money in this unit. It is unclear to me as to whether it is a lousy battery or the unit is unable to maintain a charge in such a way that the battery will survive a long life.

I will buy a UPS made by APC, I am using an APC for my entertainment system now. They are more readily supported and offer more options with regard to replacement batteries. I suggest finding a model to suit your needs and then search to see what support there is for it. I got about 5 years out of the first battery and was able to easily get a replacement online. The APC batteries are also relatively competitive in pricing so there is less need to pursue an aftermarket brand.

It may not be dead yet. Does it supply output? You have not mentioned. It would be considered dead if it does not give any output. Is the battery fine? If the battery is fine and there is no output then it may be dead.
So, check the battery for any sign of life.
Check the output.
Check output with it plugged into mains.
If all are negative then it is dead.

Atypically if this is an older unit what you have is an issue with the battery. It will no longer hold a charge.

You will nee d to go to the vendor site and look for a replacement battery.

In some cases it may be less headache and cost just to buy a new one.

It is likely the battery. These batteries are designed to last 3-6 years in a UPS. The good news is that if it is the battery, it is completely user replaceable and you'll have a Cyber Power unit that works just like new with a new battery. What may have happened is that the battery was weak, and you may have had a slight dip in the AC power. This caused the Cyberpower unit to switch over to the weak battery which couldn't handle the load. The unit then turned off. When you press the "ON" button, the unit will go through a self-test that checks all of the components and the unit will not turn on and be functional unless all of the components come back with a PASS, including the battery. If possible, test the battery with a voltmeter, it should read around 13.5, but not lower than 11.5v DC. However, with the unit over 3 years old, it almost certainly the battery. Here's a link to a replacement battery for the CP685AVR: http://www.batteryinternational.com/cyber-power-cp685avr-ups-battery-ups-batteries-f1.html

Hope this helps.

It would appear that you need to replace the battery on this unit.
You could get a new battery from a local battery specialty store like Batteries Plus or Interstate Battery, or online at www.replacementupsbattery.com. A new battery would be about $30. If you took your old battery there, they could recycle your old one, as well as match it up with the correct one you would need (HR9-12 battery).
We have a 3 year warranty on all our battery back up units. If you have any questions, you could contact us here at CyberPower Systems Technical Support at 877-297-6937, M-F 8-5 Central, or email us at [email protected].

It sounds as though the UPS is not receiving power. Check that it's cable is properly plugged into the wall. Also verify that it's internal ground fault interrupter has not tripped, it's usually a little red button on the back of the unit, it should be pressed in and should stay that way, if it pops out then there is a problem with the ground of your electrical outlet. Also check that the breaker for that electrical has not tripped at your fuse box.

Since the UPS is not receiving power the batteries have discharged and that is why your computer cannot start, there is not enough juice from the UPS to boot it. That is also why it is making a noise as most UPS's sound an alarm to indicate that they are not connected to power.

There is a chance that the batteries in your UPS have gone bad or that something has become faulty in your UPS. Try plugging your computer and monitor directly to the wall bypassing the UPS to see if they work fine.

Hello Vicki,

What you are describing is usually a result of the batteries losing their ability to hold a charge.

The surge protector side does not rely on the batteries.

I found good batteries at a reasonable cost on ebay, but I think you're going to need to replace batteries at this point.

Hope this helps.

Charlie

How old is the unit and have you ever replaced the batteries?

NEVER mix surge protectors and UPS!!!. Doing so overloads whoever of the two gets connected to the wall. This equipment is built to be plugged DIRECTLY to the wall. Your unit just crossed it's inner battery. Take it to a recycling center, then stop on your favorite electronis shop and buy a new one.