When I check voicemail it says Flash busy and I can't enter the password..

Your voicemail password is a 4 digit number that you enter when you want to listen to your voicemail messages from any other phone other than your mobile phone - this is called remote access. This voicemail password gives you the protection to know that only you can listen to your voicemails.
It is vital that your password is set to a random 4 digit password. To change your password, all you need to do is:

1. Dial 173 from your mobile
2. You will then be asked to pick a 4 digit number, and then press the # button
3. If you are happy press press 2

Your password is all set up and you will be prompted to enter it whenever you want to listen to your voicemails through remote access.You will only need to use this password when accessing your voicemails from another phone. You will not need to use this password when accessing your voicemail from your own mobile phone - you simply dial 171 as normal
You can reset your voicemail pass code by dialing 611 or 1 800 331 0500
From the main menu, press3 (To get help with voicemail)
Press 2 to reset your voicemail pass word
Enter Billing Zip code
Customer will receive a text message to their wireless phone with their new voicemail password.
OR
You can log into your "My Account" from the www.cingular.com
From the My Phone page, click Reset Voice Mail Password.
Choose a wireless number from the dropdown menu and select Submit.
A text message is sent to the wireless phone with the new password.

Reset voicemail password from AT&T's automated system

Call 611 or 800-331-0500.
Enter the wireless number starting with area code.
Press 3 to "get help with voicemail."
Press 3 to reset your VM password.
Enter the Billing Zip code for the account.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.


Reset voicemail password from AT&T's website
NOTE: You must be registered and logged into myWireless Account to view this information.

From the myWireless Account home page, select Phone/Device then choose the Reset Voice Mail PIN link from the left column.
IMPORTANT: If there is more than one line on the account, make sure the correct wireless number is displayed in the Wireless Number list before selecting Reset Voice Mail PIN.
To reset the password for any of the lines on the account, choose a wireless number from the dropdown menu
Click Submit.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.

Reset voicemail password from AT&T's automated system

Call 611 or 800-331-0500.
Enter the wireless number starting with area code .
Press 3 to "get help with voicemail."
Press 3 to reset your VM password.
Enter the Billing Zip code for the account.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.


Reset voicemail password from AT&T's website
NOTE: You must be registered and logged into myWireless Account to view this information.

From the myWireless Account home page, select Phone/Device then choose the Reset Voice Mail PIN link from the left column.
IMPORTANT: If there is more than one line on the account, make sure the correct wireless number is displayed in the Wireless Number list before selecting Reset Voice Mail PIN.
To reset the password for any of the lines on the account, choose a wireless number from the dropdown menu
Click Submit.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.

Reset voicemail password from AT&T's automated system

Call 611 or 800-331-0500.
Enter the wireless number starting with area code .
Press 3 to "get help with voicemail."
Press 3 to reset your VM password.
Enter the Billing Zip code for the account.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.


Reset voicemail password from AT&T's website
NOTE: You must be registered and logged into myWireless Account to view this information.

From the myWireless Account home page, select Phone/Device then choose the Reset Voice Mail PIN link from the left column.
IMPORTANT: If there is more than one line on the account, make sure the correct wireless number is displayed in the Wireless Number list before selecting Reset Voice Mail PIN.
To reset the password for any of the lines on the account, choose a wireless number from the dropdown menu
Click Submit.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.

Reset voicemail password from AT&T's automated system

Call 611 or 800-331-0500.
Enter the wireless number starting with area code.
Press 3 to "get help with voicemail."
Press 3 to reset your VM password.
Enter the Billing Zip code for the account.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.


Reset voicemail password from AT&T's website
NOTE: You must be registered and logged into myWireless Account to view this information.

From the myWireless Account home page, select Phone/Device then choose the Reset Voice Mail PIN link from the left column.
IMPORTANT: If there is more than one line on the account, make sure the correct wireless number is displayed in the Wireless Number list before selecting Reset Voice Mail PIN.
To reset the password for any of the lines on the account, choose a wireless number from the dropdown menu
Click Submit.
After a few seconds, iPhone will display "Password Incorrect - Enter Voicemail Password."
Enter the last seven digits of the wireless phone number and tap OK.

press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Voicemail Features Norstar Common To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Norstar Voicemail Administrative Programming Programming must be done from any M7310, T7316, or M7324 model phone set.
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
To Create a New Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "ADD"
4. Enter the mailbox number (extension. you want to add
5. Mailbox type: Subscriber and then select "OK"
6. Extension: Usually the same as the mailbox number
7. Service Class: Enter 1
8. Name: Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma, and then enter the first name. When spelling the name, press # to move to the next character
9. Directory: Y (Yes.
10. Message Waiting: Y (Yes.
11. Out dial: Pool, enter 1 and then OK
12. Accept: 1, select OK
To Delete a Mailbox:
1. Log into the system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "DEL"
4. Enter the mailbox number (extension. you want to delete
5. Select the softkey under "Delete"
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number you want to reset the password for
5. The display shows "Reset Password"
6. Select the softkey under "RESET"
7. Press the release key
*The new password will be "0000", the system will ask the user to change this the first time they log into their mailbox using this password.
To Change the Name on a Mailbox:
1. Log into system administration
2. Select the softkey under "MBOX"
3. Select the softkey under "Chng"
4. Enter the mailbox number (extension. you want to change the name on
5. The display shows "Reset Password"
6. Select the softkey under "Next", keep hitting "Next" until the display shows the name
7. Select the softkey under "Chng" to enter a new name
8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character
9. Select the softkey under "Next" to save the change
10. Hit the release button

Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.
To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message
To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey
To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together
To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred
To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i have, might help you guys out

You need to build the mailbox in f983
Log 1020000
Mbox
Add or Change.
When you get to mailbox enter the extension # of the new telephone.
When you get to extension number-enter the same extension number.