What device is connected to TV: cable, sat box, dvd player? What type of cable are you using to connect to the accessory device?
For a red, white, and yellow cable:
I cannot hear sound from the television when connecting to the AV1 input. What do I need to do?
Answer
When you connect the accessory device to the AV1 input of the TV using either component video cables (YPbPr) or composite video cable (Yellow), you must connect the audio output from the accessory device to the 'INPUT AV1 AUDIO L R' of the TV using the RCA audio cables (Red and White).
If the connection is good,
Check to ensure that the AV1 audio source from the TV on-screen menu is selected to AV1.
Make sure that the volume on the TV and on the device is set at an audible level and also that the sound hasn't been muted.
For HDMI,
The picture quality is good but the TV does not produce any sound when connected to an accessory device with an HDMI to HDMI cable.
Answer
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