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Posted on May 25, 2010
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Not pumping water through properly even though I have primed it.

I have had the machine for 3 years now and whenever it stops pumping the water through properly, I immediatley prime it. This time, priming didn't work. Is there anything else that I could do to fix it or does it need to be take to a repairer?

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  • Expert 276 Answers
  • Posted on May 25, 2010
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Joined: Feb 24, 2009
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Sounds like a pump issue.

Find your local service agent here http://www.breville.com.au/care_agentsearch.asp?type=replacement

Or call Breville in 1300139798 and speak to Customer Service.

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My sirena has blue blinking water light even though it has a full amount of water

Turn on the machine and turn the steam knob all the way on. Let it run until the light goes off. This primes the pump. It should run properly after that.
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Saeco Italia espresso machine. problems with water light on even though water tank is full. Not sure how to get water flow and/or prime the pump.

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sounds like you need to prime it. if the water tank is full, then there's no water in the espresso machine. even after we followed the directions in the manual for priming the sirena, we still couldn't get the water to go from the reservoir in the back into the machine.

johnshami had this solution on another post, and it worked for us:
  1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
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  3. then s*ck (as you would on a straw, with your lips sealed around the end of the steamer wand) the tip of the end of the metal tip hard until pump stops
  4. may need to do it a couple of times. yes this seems crazy, but it works! you are flushing out the vapor lock in the pump.
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Remove the shower screen and screw in the group and then press coffee button to prime?
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You can't manually reset. The machine will have to do it. I had the same problem, two green flashing lights with one red (water) all 3 would just keep flashing and not turn solid. No coffee can be made or hot water. I could not pump prime. The problem was the steam wand was blocked with old milk residue. It needs unblocking or you will never pump prime. I could not unscrew the steam wand...so I let it sink in a glass full of hot water for a few minutes and then turned the water knob counter clockwise to push out the softened residue. After that, everything was good. When water started flowing out of the steam wand, the red light turned off and the green lights turned solid. The obvious answer to why you can't pump prime is there is a blockage somewhere and best to start with the steam wand. --Mabada
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Start with a full close control flow valve. Then Open and fill the priming port with water. Once full, close the priming port, and switch the power on. And then, slowly
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you need to prime the machine. if the instructions for priming don't work (as they didn't for us), then try this:

johnshami had this solution on another post, and it worked for us when the manual's instructions to "prime" the machine resulted in no water leaving the tank to enter the machine:
  1. make sure the water in the tank is stone cold -- which is a no brainer since it will not heat h2o unless it's primed.
  2. take off steamer wand cover, turn the steamer knob clockwise till pump starts.
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