This is a well-known issue with Virgin and the LG Flare. Curious as to why they are still selling it. Virgin will drag this out with you for months, telling you to reset the phone and reprogram the phone and all this stuff that is a complete waste of time. The only thing you can do is call them, let them know you are fully aware that this is a known issue, and demand they send you a different model replacement phone! I've had so many problems with texting on this phone and Virgin being no help that I am now switching to a T-Mobile Flexpay plan! It's the same thing as Virgin's service in that there is no credit check, no deposit, and you pay at the beginning of your month of service instead of the end. The difference is it enables you to use all of T-Mobile's regular plans (instead of prepaid which are never as good), and not have to deal with crappy phones and horrible customer service from Virgin! You have to call or go into a store to sign up for Flexpay, but if you search flexpay rate plans on T-Mobile's site you can read all about them! Good luck!
157 views
Usually answered in minutes!
×