Avaya 5400 Series 5410 Phone Logo

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A
Anonymous Posted on May 20, 2010

Hi Expert I have a phone mode is 5410, When I t...

Hi expert i have a phone mode is 5410 When I tried to plug this phone into ip Office it is being shown "please wait..." and never passed. Would you help me to find how to get this work? thanks

1 Answer

A

Anonymous

Call a tech. There is a batch file that needs to run and the phone updated....
Pretty advanced IP Office programming

  • Anonymous Aug 24, 2010

    This is a common problem when the phone sees that it may need a firmware update.

    Call in a tech, as things will need to be changed in some batch files to prevent this from happening again.

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1answer

Avaya phone 5410 how can I manually change time

The IPO should get its time from the VM Pro server. The time server should be
set to the IP address if the VM Pro pc. If there isnt a vmpro pc, you can set
it manually.

http://mfurrer.dyndns.org/?p=224
For IP Office systems without access to a time server, a number of methods to
manually set the system time exist. These are available in the IP Office 4.1+.
The following method is only supported on these phones: 2410, 2420, 4412, 4424,
4612, 4624, 4610, 4620, 4621, 5410, 5420, 5610, 5620, 5621, 6412, 6424. It is
supported on any analog, T3, T3 IP or wireless (IP DECT, 3600, 3700 Series)
phones.



Note: If the IP Office system that is still configured for automatic time
updates (on by default), any manually set time and date will be overridden on
the next automatic update. The use of automatic updates can be disabled by
setting the System ' System ' Time Server IP Address to 0.0.0.1.

Enabling a User Button for Time and Date

Select the user who can adjust the system time and date.
If necessary create a new user who can be used to log in and set the
time and date before logging out.
On the User ' Telephony tab, ensure that the option System Phone is
selected.
On the User ' Button Programming tab select and double-click on an available
button.
Select Emulation > Self-Administer as the action.
In the Action Data field enter 2.
Enter an appropriate label for the button.
Adding another button set to the Emulation > Time of Day action is
recommended as this will allow the user to view and confirm the systems current
time.
In the User tab, Change System Phone Rights to "Level2"
Send the updated configuration to the IP Office.

Using the Programmable Button

Press the programmed button. If the user has a Login Code enter it as
requested, and press Done
The options Date and Time are displayed.
To set the date press Date.
The current system date is displayed.
Enter the new date, using two digits for day and month. Use the * or #
keys to insert the / separators. The format for date enter matches the locale of
the IP Office system.
During entry the key labeled <<< can be used to backspace.
When the full date has been entered as required, press Next.
Press Done.
The phone will return to idle.
To set the time press Time.
The current system time is displayed.
Enter the new time using 24-hour clock format. Use the * or # keys to
insert the : separator.
When the full time has been entered as required, press Done.
The phone will return to idle.
0helpful
2answers

Is it possible to get caller ID for an incoming call if I have that number saved as a speed dial? If so, how do I get that. My phone is the Avaya IP Office 5410. Thanks

If the number matches the CID number, you should get the name as well. But here is the hard part.
IF your system requires you to dial an access code (say 9 to get an outside line) you may have that speed dial number saved as:
913125551212

If so, the incoming caller ID would have to match exactly, meaning CID would need to show 913125551212 in order for this to work.

BUT, caller id probably only shows 13125551212, and as such, wont work.
2helpful
1answer

I need to reset my avaya 5410 voicemail password and I do not know the current password. please assist

You will need to log into Mnager (the IP Office management application). Go to the users section, and click on the Voicemail tab. delete the stars. Then save the config.

When you log in the first time, there isnt a password, so just hit #.
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Paging problem with an Avaya 5610 IP

Are the phones local where the phone system is? Are the phones in the same paging group that the 5410's are in?
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1answer

Phone is saying "Please Wait"

This is an IP phone which needs an ethernet and VOIP connection. It won't work unless it is connected to an Avaya IP Office or Small Office system.
1helpful
2answers
1helpful
1answer

Diverting incoming calls to another office

You have posted this question under the Panasonic system, but have mentioned the Avaya IP Office 5410. I can't help you with that.

However, for the "other user" that has the same problem, if you're trying to forward calls directed to your extension, you can forward them to any outside telephone number by using the Call Forward/Do Not Disturb (FWD/DND) button. The code numbers depend on your telephone system (the KX-T7633 can be used on multiple systems), and how your system was programmed by your installer, so I can't describe the exact procedure. Also, your extension may have been blocked from using this feature by your installer.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.
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