Hello,Normally every body gets this almost right by cutting the power but
there is a trick to this it can be done in 2 different ways depending
on the unit
First unplug the unit and wait 15 -30 seconds then
plug it back in and wait for 15 to 30 seconds then unplug it again and
repeat this step 1 more time then upon the final plug in wait for 5 min
and then unlock as you normally would.
now on the newer units the
trick is to let it stand unplugged for 1 hour to allow the internal
reset device to reset the appliance then plug it back in and then wait
5 min and you should hear it automatically unlock the appliance or you
cn simply unlock it as you normally would
BUT REMEMBER DO NOT TOUCH IT FOR THE 5 MINUTES AFTER THE PLUG IN STAGE OR YOU WILL HAVE TO DO IT ALL OVER AGAIN OK
Thanks
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