I have an Acer Aspire 5002WLMi which recently crashed, so I used the System Recovery CD to restore Windows XP, and it worked fine. I also want to recover Microsoft Office. The computer came with three additional Recovery CD's (Disk 1, 2 and 3 of 3) which I believe have all of the preinstalled software (including office). I explored Disk 1 of 3, and it contains a file folder named "images" as well as 2 files named Model.dat and RCD.dat. Sadly, I can't figure out how to recover the information contained within these 3 recovery CD's. I've gone through the eRecovery (Alt-F10) program, and read countless user guides and help files, but I can't find the solution. Any help would be greatly appreciated.
To start the system recovery:
In order to recover the Operating System using Acer Recovery Media please perform the following:
Note: If you do not have a set of Acer Recovery Media they may be purchased at our online Acer order form..
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My bios has always been cd boot first. I've already booted from the system recovery cd to restore Windows, but I was never prompted to insert any other cd's. I have also tried booting up with the "Recovery CD 1 of 3" in the cd drive, but it wasn't recognized as a bootable cd.
And yes, my wife insists that office was part of the package when she bought it, along with norton, photoshop, and a host of other software.
I can't recover my laptop with the disk 1,2 & 3. What can I do?
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