I have a music kit for my Motorazr VE20 (alltel) yes Alltel should be Verizon but one still does exist. Anyways the music is on my computer but my phone just doesn't seem to "sync" up with it. Which in return I can't put the songs onto my phone. I've gone over the instruction manuel I don't know how many times. Helllllp.

Ok the music kit had virtually no instruction and was tricky main thing is you cannot hook up the phone and cable to the computer first or together first thing run the disc or download the software from the link listed in the booklet then plug in your cable no phone and reboot to detect the plug and play device it will run its own drivers just hit yes to everything and let the wizard install it then plug in your phone and it will run its own separate drivers again hit yes let it run and then it will be able to sync when you press sync it will pull all of your music to a file remember this location write it down or you will be lost if you unhook it whille its transferring or want to use it later then drag and click the music from your media player over to the music kit software it will transfer it over for you its alot i know im sorry let meknow if you have trouble i was an alltel customer serivce rep for three years ill do my best by memory to help you out since I was recently laid off from verizon downsizing the alltel call centers