I accidentally reformated the memory on my mp3 player. now when i attach it to computer the blue light goes on around the wheel but the screen stays black. cant et it to do anything. any suggestions
I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..I think the reason you are getting that screen is because you have formatted it under my computer...next time you want to format it use the windows media player instead.
Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep
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