You might have water problem if the unit fill with water but not spray the water all over that can be the problem and it can be fix.
to see if the spray arm is working good - after the unit fill with water and it sound that it start cleaning open it slowly and put the arm in any angle you want then close the door so it can run again , then open again see if it moved .
if it didnt move then ou have a spray unit problem or pump problem , but if it did move look on the spray arm hols you might have food or something got stuck in them, and cleaning them will help .
let me know what you found and i can help you more...
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dishes are clean but the dishwasher doesn't dry them
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