I have had my machine since christmas, and I am in the middle of a project. When I send the design to the machine the window that should pop up showing which block to send; Doesn't pop up. If I try to resend the design it just informs me that I already have a design pending and that I must first cancel it. But since the task pane isn't popping up, I can even do this. Is there something that I can do to make the task pane appear?
Wow, I finally get to have a solution.
1. Turn the machine off.
2. Remove the hoop.
3. CAREFULLY slide the bar on the embroidery unit to the left.
4. CAREFULLY slide the piece where the hoop attaches toward you.
5. Turn on the sewing machine. The machine should take the unit to "standby" with a click.
6. Attach the hoop with the power on.
7. Exit the Futura software.
8. Restart the software.
This "should" fix the problem, however, you may have to repeat this process more than once to get it to "stick".
I had this happen to me as well, I'm not sure if I remember what I did to correct it but I think I left the frame in place and closed up the futura program and turned off my machine. waited a minute and reopened everything in the proper sequence. then reopened the design I was working on.
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Our machine tells us that we have transmissions pending and first must cancel them but I cannot find any way to do this
I have tried the suggestions. AARRGGHHHHH. This is frustrating
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