Efficient Networks SpeedStream 5360 DSL/Cable Modem (SPEEDSTREAM5360) Logo
Posted on May 22, 2010
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Intermittent DSL connection. Frequent need to reboot modem.

I have a Speedstream 5360 DSL modem with service through AT&T. Until recently, my DSL connection has been very reliable. For the last several weeks my DSL connection has been cutting out intermttently. The Windows 7 network troubleshooter identifies the problem as coming from the modem and recommends rebooting the modem. This usually works, however, the problem recurs and I need to reboot the modem every hour.

The modem always presents with the normal 3 green lights (power, DSL and enet) even when there is no internet connection. There should be no interference, since our wireless phones are DECT.

I have recheck all wired connections and even taken my wireless router (D-Link DIR-655) out of the loop -- connecting the modem directly to my PC -- but this has not helped.

Any suggestions? Is this 7 year-old modem giving up the ghost?

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  • Expert 70 Answers
  • Posted on Jun 16, 2010
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The modem is already old and obselete try to upgrade the modem. even though the lights on your modem works. try to call ATT because they can run a line test so they can determine if the connection is good or not

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hey hi,



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Please refer the link below:

http://kb.efficient.com/display/1/articleDirect/index.asp?aid=45459&r=0.9242823

Also refer the FAQ for 5360:

http://www.broadbandreports.com/faq/eff/6_5360

Thanks
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