Question about E-Machines T6520 PC Desktop

6 Answers

When playing CD's on my E-machines T6520 I get a clicking sound just like a record with a scratch in it. I took out the CD Player (CD-Master 48E Model SC-148) that came with the computer and replaced it with a HP GCR8482B and installed an updated driver, but I still get the click, click. If I play the disc in the DVD Player it plays fine!

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  • flogue May 22, 2010

    When playing CD's on my E-machines T6520 I get a clicking sound just like a record with a scratch in it. I took out the CD Player (CD-Master 48E Model SC-148) that came with the computer and replaced it with a HP GCR8482B and installed an updated driver, but I still get the click, click. If I play the disc in the DVD Player it plays fine!
    May 22, 2010
    - The click-click sounds happens with ALL CD's played. Played on another machine there is no clicking. I swapped CD players within the E-machine computer, and the same problem occurs, so it can't be cleaning. It might be a capacitor discharging? Again, the same CD's play fine in opther players. It cannot be the player as I swapped them. Any other solutions?
    May 22, 2010
    - Jimmy:
    In comparing the sound of the CD Player and the sound of the same disc when played in the DVD player, it is quite obvious that the CD is playing SLOWER and has the clicking sound!! Could this be a power supply problem? aGAIN, i SWAPPED cd pLAYERS, BUT THE THE SAME PROBLEM OCCURS.

  • flogue May 24, 2010

    Jumah suggested there was a virus! I rescanned with McAfee - there is no virus!
    I swapped the 3 pin power supply cable from DVD to CD Players - no change, so it is not the power supply cable. I then switched the multi-pin cable from DVD to CD and put back in the original Samsung CD Player - no change... I still get click-click, click-click and it sounds like the music is playing slower than when the DVD player is used!

  • flogue May 24, 2010

    The screw are tight!

  • flogue May 24, 2010

    There is no virus ... the CD and DVD players are in the same computer using all the same systems, and Driver Detective says the drivers are up to date!

  • flogue May 25, 2010

    This happens on all disc's! It is NOT the player! I replaced the Samsung with a good HP CD player as stated in previous posts. It is not a mechanical problem otherwise replacing the player would have cured the problem. It is NOT the screws - it is NOT the cables - it is NOT the Speaker Jacks. Again - the speed is off - it runs slower than it should no matter what CD Player I use. I've disconnected the DVD power cord and played the cd with no correction in performance, so it CAN'T be the power supply The problem occurs whether using Windows media Player or Media Center - the DVD Player works fine with these programs. The problem thus is relegated to the motherboard and/or driver.

  • flogue May 25, 2010

    You hit it on the head! I was about to give up with all the silly suggestions! I pulled an old PCI Soundboard from an old computer and that did it!
    Much appreciated!

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6 Answers

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  • 1,472 Answers

Flogue

The clicking sound is not related to the CD or ROM drive but an issue with you hearing the bus noise through the speakers.

Question if you play an MP3 do you hear the same sound. Note CD-Audio playback is handled differently then playing a DVD. The CD audio signal is still analog so the back ground interference can effect the audio you hear.

If you other audio sources do not have a problem then I would recommend getting and IDE cable with more shielding on it to see if this makes a difference. Another option is if you have an extra SATA connection you might try getting a SATA ROM drive to see if you still have the problem. Also another way to go is to disable the on-board sound card and install a PCI one in the system.

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Posted on May 25, 2010

  • flogue May 25, 2010

    Issken:
    Now maybe we're getting somewhere! When playing a MP3 disc it plays OK with an occasional clicking in the background! Speed is fine!
    Is the IDE cable you mention the flat multi-pin cable attached to the back of the DVD and CD players that connects to the motherboard? If so, where would I get a shielded one?
    I see 3 or 4 orange plug-ins marked SATA1 through SATA3 - are these the plugs for a SATA CD Player?


  • Will Hartford
    Will Hartford May 25, 2010

    flogue



    So if you are getting noise when playing and MP3 too this is signs that you are having a resource conflict on the system and/or just strong bus noise. The problem with alot of the modern computers is that the manufactures like to put all the devices as onboard devices.



    In regards to the SATA connection the cool thing about them is you can use them for ROM drives and hard drives.



    For the shielded IDE cables you can get them at your local computer store. If you do not have one in your area let me know and I can point you to one on line.



    The other question I had for you is do you have access to a PCI sound card. If you do I would like you to try disabling you onboard sound card and install the PCI one to see if you have the noise problem still.



    Let me kknow if you have any questions or more problems


    Issken
    http://www.fixya.com/users/issken

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  • Master
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The problem isnt your drive.. all the drive does is send the data to the computer.. its the computer in this case that changes the data to the music your hearing.. Now this can be 2 things the first if your audio jack,, its the green one ,, the speakers plug into.. remove your speakers and plug some head phones in instead and listen a few songs to see if the error is gone.. if so change the jack at the end of your audio system.. If not then your issue is the sound card.. Purchase a new one and install it (a cheap one will do),, install drivers plug your system in and listen to your songs..

Posted on May 24, 2010

  • flogue May 24, 2010

    Darklord1:
    As I have said - this machine has a DVD and a CD player, both hooked to the same sound system and both playing thru the same speakers! Logic says it cannot be the jack as a jack can't differentiate where the sound is coming from!


  • Rishi Roshan Ali May 25, 2010

    If you open the pc you will notice that the dvd player has a 4 wire jack from the back

    directly to the sound card or mb.. Remove it from the dvd and plug it into the cd drive..

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  • Master
  • 560 Answers

Hi. Is it doing the clicking sound on several disks or just on one particular disk? There some disks that are thicker than normal and some player is having hard time playing the disk. Try a diff disk and if the clicks disappear, the problem is on that particular disk and not your computer's player.

Posted on May 25, 2010

  • flogue May 25, 2010

    This happens on all disc's! It is NOT the player! I replaced the Samsung with a good HP CD player as stated in previous posts. It is not a mechanical problem otherwise replacing the player would have cured the problem. It is NOT the screws - it is NOT the cables - it is NOT the Speaker Jacks. Again - the speed is off - it runs slower than it should no matter what CD Player I use. I've disconnected the DVD power cord and played the cd with no correction in performance, so it CAN'T be the power supply The problem occurs whether using Windows media Player or Media Center - the DVD Player works fine with these programs. The problem thus is relegated to the motherboard and/or driver.

  • Liza Halbrook
    Liza Halbrook May 25, 2010

    I am positive that the problem is with the POWER SUPPLY going to your CD/DVD drive. If you can borrow a power supply unit, try to replace the power supply.

    If you don't have spare power supply, use a different power supply connector from your existing PSU.

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  • Master
  • 493 Answers

Hi,

The DVD or CD drive is mounted with two crews through each side, and you don't want to skimp, these drives can vibrate like crazy if they aren't secured properly.
Please check them and all the connections again.

You may find the illustration about it in THIS LINK.

Hope this helps.

Posted on May 24, 2010

  • 2 more comments 
  • Ibrahim OKTAY
    Ibrahim OKTAY May 24, 2010

    Hi again,



    If you installed extra CD/DVD Driver and additional USB Cards, and if you didn't upgrade your power supply this may occur. As you know extra devices needs extra power. Then it may cause such problems. Please check the capacity of your power supply. Test replacing it with another higher capacity.



    Hope this helps.



    Waiting your comments.

  • Ibrahim OKTAY
    Ibrahim OKTAY May 24, 2010

    Flogue,



    This link may be helpful for the Power Supply capacity.



    Best wishes



    ioktay

  • flogue May 24, 2010

    Dear Joktay:

    No change was made to computer, it's the way it came from the factory. I inherited the computer from a old relative who couldn't operate it. No physical changes were made - the clicking sound has existed from the day I got it.


  • Ibrahim OKTAY
    Ibrahim OKTAY May 24, 2010

    Dear Flogue,



    I tried to find a simple solution to your problem.

    But unfortunately it seems to be there is a mechanical fault in the CD Driver. In my opinion it would be better to replace it with a new one. Otherwise it may damage your CDs. It is not a software issue.



    Hope this helps my friend.



    With my best wishes.



    ioktay

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  • Master
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Hello,

The problem is that there is a virus on the system, you will need to scan the system with a license and active anti-virus in other to make sure the system is virus free.

Once the system is virus free, the clicking sound will stop, just make sure you scan your system with a license and active anti-virus to make the system free from virus, this will solve the problem of clicking sound while playing your cd.

Take care.

Posted on May 22, 2010

  • Sulaimon Jimoh Olayemi May 24, 2010

    Hello,

    You may need to change the IDE cable, try to use another Ide cable because it is possible that the Ide cable could be bad.

  • flogue May 24, 2010

    There is NO virus on the system. I ran my Virus Program and ran the McAfee free program. NO virus detected. Why would anyone write a virus to just interfere with a CD player - virus' are written to screw up the world not one computer!

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  • Expert
  • 242 Answers

Is it happening for any particular disk? If not then read below.
The speed of DVD drive and CD drive differs a lot.
The balancing between both of them is also differs.

The only thing that i can suggest you here is clean up your CD ROM. Insert the drive cleaner disk and play it, if there is any dust into it then it will be removed.

If the disk is playing in the CD Drive then don't pay attention on it and let it play.
The life for an ordinary CD Drive for computer is not more than 2 years for better result.

Thanks
Jimmy

Posted on May 22, 2010

  • 1 more comment 
  • flogue May 22, 2010

    The click-click sounds happens with ALL CD's played. Played on another machine there is no clicking. I swapped CD players within the E-machine computer, and the same problem occurs, so it can't be cleaning. It might be a capacitor discharging? Again, the same CD's play fine in opther players. It cannot be the player as I swapped them. Any other solutions?

  • flogue May 22, 2010

    Jimmy:
    In comparing the sound of the CD Player and the sound of the same disc when played in the DVD player, it is quite obvious that the CD is playing SLOWER and has the clicking sound!! Could this be a power supply problem?


  • Jignesh Khare
    Jignesh Khare May 25, 2010

    This may be a power supply problem too, however it seems more as balancing problem to me.

    Sorry mate i am not much help on here.



    Thanks

    Jimmy

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