Brother DCP-7030 Digital All-in-One Laser Printer Logo
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Anonymous Posted on May 20, 2010

I have brother dcp-7030 got an drum error even if i replace a new drum. Please help me how to fix it..

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Fawaz Khalil

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  • Contributor 5 Answers
  • Posted on Jan 28, 2011
Fawaz Khalil
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Joined: Jan 28, 2011
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Restart Brother DCP-7030

Remove the Drum and Reconnect it
Restart the printer
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Error message "put the black toner cartridge back in"

I got this same error message on a newly acquired Brother DCP-7040 that I purchased used off of ebay.

As I was troubleshooting this unit (that I bought untested off of ebay - hey gambling has paid off handsomely for me many times before!), this error message kept popping up.

I checked the COUNTERS (page & Drum life) and found out that the DRUM had 0% life left. BUT, the reason it showed ZERO was because this unit did not have any drum! The toner cartridge (TN-360) needs to sit WITHIN the drum (DR-360) on this DCP-7040 unit, as well as in models DCP-7030, MFC-7340, MFC-7345C, and MFC-7440N.

So perhaps some of these "put the black toner cartridge back in" problems could be related to the DRUM (or lack thereof). A possible tipoff (since the toner cartridge actually does slide into the unit much like other units that do not use Brother's DRUM carrier) seems to be the relative ease with which the toner cartridge slides into the DCP-7040 and really doesn't seem to "lock" into position real firmly.

DCP-7040 USER GUIDES: http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&type2=-1&prod=dcp7040_us_as&c=us&lang=en&flang=all
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How to solve this problem "drum error "

The Drum must be replaced It cannot be reset. There is a chip inside which configutres the default page counter. regular and high yield drums available http://www.bizrate.com/ink-toner-inkjet-cartridges/brother-dcp-7030-drum/
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Brother 7030 printer drum end soon problem

that's not a problem, the printer warns you when your toner is soon to end. Get a new cartridge to replace it when it is all used up. Tip: Toner warning comes on early, you can get more pages out by taking the drum out and shaking it carefully.
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How to reset DCP 7030 drum unit

Reset DCP 7030 drum unit : -LCD-
Press MENU and turn on printer - MAINTENANCE
arrows 81 and OK -RESET DRUM COUNT
press OK -RESET LIFE COUNT
press CLEAR / BACK
arrows 99 and OK
ready
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