HP DeskJet 5550 InkJet Printer Logo
Posted on Apr 04, 2008

Printer will not print from software including HP's "print screen"

The bottom light (Power Button indicator) is on and not blinking; no other lights are on or blinking.
After a print command is sent, the power button light blinks (not the same number each time) and then goes back to the solid on mode, but nothing prints.
I can get the HP "test print" page to print a small (~3.5 cm X ~5 cm) picture of trumpet valves.

  • Beaker_Boy Apr 05, 2008

    Never mind - I figured it out!
    The problem was a corrupted driver file.
    I downloaded the driver from the HP website, had the HP program uninstall the printer, performed a cold boot of my computer, and then reinstalled the driver.

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  • Posted on Apr 08, 2008
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Buttons and lights on the printer Two buttons and three lights are located on the front of an HP Deskjet printer.
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Buttons and lights Purpose c00123886.jpg POWER button and light Push the POWER button to turn the printer off and on. When lit, the light shows that the printer is turned on. c00123889.jpg RESUME button and light The light blinks when there is a problem with paper. When the problem is corrected, press the button. c00123892.jpg Print cartridge light The light blinks when there is a problem with a print cartridge. When the problem is corrected and the top cover is closed, the light will stop blinking. Troubleshooting blinking printer lights Blinking lights Reason c00123895.jpg

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Black: 51645A

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If the print cartridges are compatible and correctly installed, they may be defective. Try replacing the print cartridges.

If none of the above suggestions fix the problem, and, if the error message still occurs, it may be a hardware failure. Call the HP Customer Support Center.










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