Frozen screen My screen is frozen with the Map update notice and nothing will make it go away. I have turned the power off and on and I have hit the reset button to no avail. Help!

does the laptop run hot?

Hi tkfranks331,

Press the power key and hold it if the screen of your Zumo is frozen. Keep holding the power key while pressing the key that has a plus symbol ("+") on it. This will reset your device and unfreeze the screen. You can also try calibrating the screen by pressing the power key for one full minute.

If this does not work, please follow these steps.

1. Update the internal disk software. Download and install WebUpdater on the computer. Please visit this link to download the WebUpdater.

2. Open WebUpdater on the computer.

3. Connect the Zumo 550 to the computer with its USB cable.

4. WebUpdater will automatically search for updates.

5. Follow the prompts to download any pertinent updates for the Zumo 550.

Hope it helps.

Thank you for using FixYa.

The unit isn't frozen. If you tap the power button you will hear it beep and change screens. What has happened is your touchscreen has failed. This is a common problem. Your touchscreen needs replaced. If you want some troubleshooting info, please see this link. There is just too much info to retype here:

http://www.sharc.net/gps_LCD_repair.htm

- Jim

Go here: http://www8.garmin.com/support/download.jsp

Please see this link:

http://www.sharc.net/gps_LCD_repair.htm

Your touchscreen has failed.

- Jim

the memory cards are loose or are dirty and need the contacts cleaned with pencil eraser.
when the memory cards lose connection you lose video on screen.

Mine does this from time to time. I pull the SD map card, power it off, and hit the reset button while the unit is unplugged. These units are notorious for this. But then again, they're inexpensive. No receipt ... well, you're pretty much stuck with it. No receipt, no return or repair.

a tricky pice of software design by Garmin to make you go and upldate ton avoid the nag screen

HOLD THE ON OFF SWITCH DOWN AND youPRESS RESET This should reset it back for t

If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset 14 January 2008

• Power on.
• Press and hold buttons marked 1.
• Press and release 2 with stylus.
• Release buttons marked 1 when menu comes up.
• Press directly down on center dpad, marked 3.

You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!