Canon PowerShot S2 IS Digital Camera Logo

Related Topics:

Posted on Apr 04, 2008

Canon powershot s21s problem

Can you help me fix my camera? Every time I take a picture the screen goes black and I need to turn it on and off again to take another.

Same syptoms with my Canon S2 1S. When I take a couple of pictures with the flash, the external screen goes blank, but the menu, and all the icons work fine. I'm disappointed to hear that Canon wants to charge for this repair, when there are many forums of people having the same trouble. Not very good for repeat business.

  • Anonymous May 25, 2008

    I have the same issue with my camera - I haven't used it in months, but I've just turned it on again with fresh batteries and I can take one picture before the picture-taking screen goes black and it has to be restarted.

×

1 Answer

Maria

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 4 Answers
  • Posted on Apr 26, 2008
Maria
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Apr 25, 2008
Answers
4
Questions
1
Helped
53955
Points
13

I had what Canon suggested was a ccd image sensor problem with my S2 IS, did as they suggested, filled out their form, printed it out, talked to a rep about the problem, sent the camera in to their service repair, only to hear from them that their solution was to let them repair it for $127.00, or purchase a, get this now a "refurbished" newer model S3 IS for $175.00 with a 30 or 90 day warranty on it..HAHAHAHA...why on earth would anyone add an extra expense to what the camera's value was at purchase in my case the cost for the camera was $349.00, or buy the next step up from and S2 to an S3 IS, that has already been refurbished for whatever reasons for $175.00...and hope that this camera screwed up before the limited warranty expired..and by the way I had only had my S2 IS for 18 mos.
In my opinion Canon needs a class action law suit filed against them for not honoring a product that has a history with the image sensor, refering to the S1 IS...and now already wanting to replace an S2 with a refurbished S3...DON'T THINK SO..

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Our canon powershot s21s appears to be working except the screen and the veiwfinder are black. What does this mean?

A stuck shutter is another common failure mode for digital cameras, and especially so for the Canon S2 IS. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open).
To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.

0helpful
1answer

Unable to take pictures

Your camera will need a lens. Contact Canon regarding repairs (it may be covered due to a CCD Imager fault)
0helpful
1answer

Canon Powershot SI screen goes black after taking a photo

That sounds like a sticky lens shutter. They usually have to be replaced, as they usually will need parts. When the camera is working look inside the lens and take a picture(with flash turned off). You should see a black shutter door clicking shut in the lens. When the camera acts up, look inside the lens again. If the door is staying shut full time, that is your problem.
0helpful
1answer

Canon powershot s21s problem

The symptoms are indicative of a CCD imager failure. But you can sometimes jog it back by trying the following:

http://www.fixya.com/support/t295396-canon_s2_black_screen

If the above works, recommend taking a photo at least once a week in a well-lit area to keep it running.
0helpful
4answers

Canon Power Shot S21s screen is black

Hey birdstrike,
According to the manufacturer there are two options. You can try pressing the display (DISP.) button, and if that doesn't work you are probably going to have to get it serviced by an authorized service center. There is a know problem with the CCD sensor on this camera and other model cameras that causes a malfunction when the camera is exposed to heat or humidity. Canon is covering this repair, and I have included a link below to the instructions on what to do.

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Sincerely,
Allan
Go Ahead. Use Us.
0helpful
2answers
0helpful
1answer

Black screen

Sounds like you have a bad CCD. You can try contacting Canon to check out your options on how to get this repaired. Unfortunately the S2IS is not on their CCD recall list of cameras.
6helpful
8answers

Canon powershot s21s problem

I have the same problem with my S21S. A long time ago, I tried to find-out what size SD cards would work on this camera. Since there was NOTHING listed in the specifications, I tried a 4GB card. The camera simply would not recognise it, but worked fine when I returned the 1GB card to it. A few days ago, I popped-in a 2GB card to see if that would work. The camera seemed to accept it, and created a directory on it, but this is when my screen went blank. the only thing that is constantly present is a small hand symbol. The stored images can be displayed, and the menus work... I think its locked-up. Is there an "all reset" button, or sequence somewhere? TIA!
Not finding what you are looking for?

367 views

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...