Please call Bunn Customer Service. There is a different sprayhead that can be used to prevent this problem from happening and is free of charge.
I use 2 bunn filters. I put the coffee grounds in the first one. Then I take the second filter and place it inside the first one. Then I take my fingers around the bottem of the second filter I smoosh the grounds in towards the center of both filters... This works most of the time. I found that the finer the coffee grounds are the more likely you get overflow. Exapmle: With Dunkin Donuts coffee it will over flow but with foldgers it won't..
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