We have 2 lines and 4 live extensions when we are on or answer line 1, line 2 is not ringing for us to hear it although our customers can hear it ringing giving the impression we are not here or not answering.
We are presently with TALK TALK who have kindly checked both lines are working so we know its a fault inside...
Please help......
Well BT is very simple it is just a pair of wires that all connections are in parallel, so what you need to do is check between BT jacks, look for disconnection &, shorts. use Cut and test method, IE: Go to each, BT, cut off any Going away, cables, temporarily, and test that line, if Ok, then connect up the Going Away cable and test again, go to next BT and do the same until you find your fault. ALL connections are on 2 & 5 in the BT jack. With the faulty section simply replace with any lightweight 2 corr cable and terminate on 2 % 5 in the BT jack,
Locate the program and auto-store button on your telephone. You will be using these to customize many of the features on your KX-T7730. The program button is used to enter or exit programming.
Program your outgoing line preference, i.e., the line you prefer to seize when you go off hook. Press "Program" "1" "1" "store" for no line. Press "Program" "1" "2" "Store" for an idle outside line. Press "Program" "1" "3" "Outside Line Number" "Store" for an assigned outside line. The outside line number will be a single or double-digit number that is set through your phone system.
Program your incoming line preference, i.e., the line you prefer to answer when you go off hook. Press "Program" "2" "1 "Store" for no line. Press "Program "2" "2" "Store" for ringing line. Press "Program" "3" "Outside Line Number" "Store" for an assigned outside line.
Program your flexible CO buttons. These are the inner row of 12 lighted buttons. Your outside lines need to be programmed to these--you can choose any of these 12 buttons in any order. Press "Program" "CO Button" "0" "Outside Line Number" "Store." The outside line number will be a single or double-digit number that is set through your phone system.
Program any other unused flexible CO buttons for an extension number or any frequently dialed phone number. Press "Program" "CO button" "1" "Extension Number" "Store" or "Program" "CO Button" "2" "9 + Phone Number" "Store". A "9" must be entered at the beginning of a phone number to tell your phone system to seize an outside line before dialing, e.g., "9-1-212-555-1234."
Locate the programmable feature buttons (the row of 12 solid buttons on the right). These buttons are basically one-touch buttons that can be set for extension numbers or phone numbers. Press "Program" "(PF) Button" "Extension Number" "Store" or "Program" "(PF) Button" "9 + Phone Number" "Store." Remember to press "Program" again to exit programming.
Locate your "FWD/DND" button. This button is used for setting "Call Forward" or "Do Not Disturb" on your telephone. To set call forwarding, go "off-hook" either by lifting the receiver or pressing speakerphone. Make sure you go to intercom and not an outside line. To forward all calls, go off-hook, press "FWD/DND" "1" "extension number" (the extension number that you wish to forward all your calls to) "#". After you hear a confirmation tone, place the receiver on-hook. The steps to set call forwarding for busy/no answer are the same as above, except you will press "2" in place of "1". To cancel call forwarding, press "0" in place of "1".
Program "Do Not Disturb," which stops your phone from ringing--any callers will just hear a DND tone. To program, go off-hook, press "Program" "4" "#" on-hook, to set. Press "0" instead of "4" to cancel.
Locate the message button--this works in coordination with your message light at the top right of your telephone. If the light is lit, press "message" to hear a message left to you either by another extension or a voice mail system. The message button can only be programmed as a message or one-touch button. To program as a message, press "Program" "Message" "3" "Store." To program as a one-touch, press "Program" "Message" "1" "Extension Number" or "Program" "Message: "2" "9 + phone number."
Return your KX-T7730 to its default settings by pressing "Program" "#" "*" "Store."
The green lights next to the line or pool buttons show the current Line Ringing settings for all
lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green
light next to that button is off.) The following ringing options can be shown by the green light
next to the line or pool button:
? Immediate Ring - on steady
? Delayed Ring - flashes slowly
? No Ring - flutters quickly
3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.
Line selection:
For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:
1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:
? Key Extension: Outside system lines, Left Intercom (the factory setting)
? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory
setting), Pools 881-883, individual lines
For each button pressed, a display similar to the following appears:
Automatic Line Selection
5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.
Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.
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