I have a Whirlpool Duet Sport (model #WFW8400TW03) that shuts down when I press start. There are no error codes and the last cycle ran with no issues. The door is shut and seems secure. I can find nothing on this issue. Can someone advise? Thank you!

Hello Louis,

Thank you for contacting Whirlpool regarding your Washer. We are happy to look into your concerns but we will need your model and serial number, your address, phone number, the website you were contacted on (Fixya.com), and date of purchase emailed to [email protected].

Thank you.

sounds not like the board. Have you unplugged it yet. it is worth a try. You are talking about the washer correct?

you have a plugged or partial plugged drain pump for sure. maybe there is a 20 stuck in it this time! easy to find just follow the drain hose back and you will find your pump.
also could be the cycle your using has a bad area in timing cct. check a different cycle like the delicate cycle and that will confirm pump or cycle

try unplugging and plugging back in. a reboot of sorts.

i am not a repair man, but I own one too. good luck.

Check for stuck socks or something just under the door seal at the bottom of the drum. Check filter for blockage and all outlet pipes. Check the pressure switch hose for any holes as it may have rubbed on the drum and created a small hole in it. Make sure flow meter is level and not at any angle.

The following list of codes indicates an electronics communication problem with the washer: - Duet HT washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99

If Pause/Cancel does not work:

1. Unplug washer or disconnect power for one minute.
2. Plug in washer or reconnect power.
3. Re-select the cycle and press Start.

NOTE: If the error remains on the display, call for service.

I would first replace the door latch/lock assembly, a number of users have and it fixed the F-11 error code completely. Its the cheapest part for this problem.

Hope helps.

the soft touch button switch is stuck up

PF - Power Failure - PF error code indicates a power failure during the dryer's cycle. Press and HOLD start to continue the cycle, or press off/pause to clear display.

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I had this problem with new duet sport washing machine. Service was out to fix under warranty (4 trips!) replacing water sensor and boards. Finally checked outlet and was told no neutral. ?? Charged us for that visit since not covered. Plugged into another outlet and it worked. Had electrician in, replaced original outlet (although saw no sign of bad connection) and washer worked again! Yippee until today when I had the same issues. Tried in another 2 outlets and still shut down after a few minutes (and in those few minutes it never really ran as it should) Went out to get an outlet sensor ($8 at hardware store). Plugged in and found no errors. Started washer again and it did run and completed cycle. Although estimate 1 minute of final spin cycle took almost 25 minutes (on QUICK wash no less!) Will have to monitor. See if we get lights on outlet sensor next time washer doesn'twork, see what other things in house are running, etc. (although washer on dedicated line). ONLY change since this happenned: We replaced our 30 y.o. electrical box. You'd think this would be better???