Retrieve messages When I am away from my home is there a way I can retrieve my messages? Do I need to dial a certain number after I hear my recording?

Question edited for clarity.

This phone system has two features.

Answerphone system which records messages to the unit.
and
Voice Mail System which is an extended (often paid) service from your telephone provider.

Sometimes a glitch at the Telcom will remove your Voice Mail. You will need to phone their customer service number and ask why they stopped the service you previously enjoyed? They will be able to put it back in place.

Page 32 refers

https://cdn-media.vtechphones.com/products/CS/CS6929/CS6929-X_WEBCIB_V3_20160224.pdf

Retrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail When you received a voicemail, the handset displays New voicemail and . To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages. NOTE After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Set your voicemail number You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Voicemail #, and then press SELECT. Use the dialing keys to enter the voicemail number (up to 30 digits). Press SELECT to save. You hear a confirmation tone. • 1. 2. 3. 4. 5. 33

Turn off the new voicemail indicators If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators. NOTE This feature turns off the indicators only, it does not delete your voicemail messages. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Clr voicemail, and then press SELECT. You hear a confirmation tone.

..

Hi,

Most probably.. your account is cleansed... Call orange network help line and ask them to re-activate your account as it is disabled... 'Pay as you go accounts normally get deactivated if you dont use it for 90 days to dial..

Regards,
Ron

Remote Message Retrieval
You can operate your answering system from a remote location using any touch-tone
telephone or the handset.
Remote access away from home
You can check, play, or delete messages, even record a new greeting message when
you are away from home. Additionally, you can turn On or Off your answering system
from a remote location.
Remote access:
1) Call your telephone number and wait for the system to answer. If the answering
system is off, it will answer after about 10 rings and sounds a series of beeps.
2) During the greeting message (or a series of beeps when the answering system is off),
press 0 and enter your PIN code within 2 seconds (see "Setting a PIN Code" in your owners manual.
3) The answering system announces the current time and the number of messages stored
in memory. You hear "To play incoming messages, press zero-two. For help, press onezero".
You will hear a beep.

4) Enter a command within 15 seconds, each command there after must be entered
within 2 seconds. You may select a command from the following chart:
For your convenience
a remote operation
card is provided for
you to use while
away from home, it can be found in the back of your owners manual.
Command Function
0 then 6 Answering System On
0 then 7 Memo Record/Stop **
0 then 8 Greeting Message Record/Stop **
0 then 9 Answer System Off
1 then 0 Help Guidance
Command Function
0 then 1 Repeat a Message*
0 then 2 Playing incoming Messages
0 then 3 Skipping a Message
0 then 4 Deleting a Message
0 then 5 Stop Operation
* For Repeat a Message function, press 0 then 1 within about four seconds to
repeat the previous message, or press 0 then 1 after about four seconds to repeat
the current message.
** For Memo Record and Greeting Message Record function, the first time you enter
the corresponding command, it starts the Recording function. If you want to stop
the recording, press 0 then 7 or 8.

5) After the command has finished, you hear intermittent beeps indicating that the
system is in the command waiting mode. You may enter another command at this
time from the chart above.

6) When you are finished, hang up to exit the system. The answering system
automatically returns to standby.
Your machine automatically has a PIN set of 80.
If you are trying to use remote access from a cellular phone and having trouble: Try changing your tone length on your cell phone to long.

it's called remote operation. Press "MENU", then "number sign" and enter a 3-digit code of your choosing. Press "SAVE" and then "OFF" When you away from home, dial your phone number and after the greeting message starts, enter your 3-digit remote access code.

Here are the instructions you need to follow:

If you want to be able to play your messages from a remote location, you need to enter a two-digit Personal Identification Number (PIN) code (01-99).
To select a PIN, perform the following steps:
1) With the phone in standby, press [menu/clock] twice.
The system announces "Security code," and the current PIN code is announced as it is displayed on the base.
Then the system announces the instructions for setting the PIN code.
2) Press [volume/select/ ] or [volume/select/ ] until the desired number appears.
3) Press [set] to select the PIN code. You hear a confirmation tone, then the announcement "Security code" followed by the new PIN code is announced. After a few seconds, the system announces "To set ring time, press menu again."
Note: The PIN code is set to "80" at the factory.

Remote Operation
When you are away from home, you can operate your answering machine with any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press [0] and enter your PIN code
3) The answering machine announces the current time and the number of messages stored in memory. Then you hear "To play incoming message, press zero two. For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:
Command Function Command Function
[0] then [1] Repeat a Message [0] then [6] Answering Machine On
[0] then [2] Play Incoming Messages [0] then [7] Memo Record/Stop*
[0] then [3] Skip a Message [0] then [8] Greeting Message Record/Stop*
[0] then [4] Delete a Message [0] then [9] Answering Machine Off
[0] then [5] Stop Operation [1] then [0] Voice Prompts
* For Memo Record and Greeting Message Record functions, the first time you enter the corresponding command, it
starts the Recording function. If you want to stop the recording, enter the command again.
Note: Once you enter the remote access menu, you must enter a command within 15 seconds, or the
answering machine automatically hangs up and returns to standby.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering machine automatically returns to standby.

Turn on the Answering Machine Remotely
If you have forgotten to turn on your answering machine, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press [0] and then enter your PIN code. The answering machine announces the number of messages stored in memory. You hear "To play incoming message, press zero two. For help, press one zero."
4) Press [0] then [6] to turn the answering machine On. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Hello,
When you configured your telephone you must have come across the Remote Access option, in which you chose a secret remote access code or accepted the one by default. If you don't remember that then you should reconfigure it and choose a secret code different from the factory default.
While you are at it configure the Toll Saver option too. (more about that later)

When you are away you dial your home number and when you telephone invites you to leave amessage, enter your Remote Access code. You will be read various options, among which there is the Hear New Messages option (if there are new messages). After hearing your messages you hang up. and you will be charged by you telco.

With Toll saver On, you telephone answers after 2 rings, if there are new messages, and after 4 rings if there are NO new messages. If your telephone does not answer after the second ring (if you hear the 3rd ring) that means you have no new messages, and you can hang up without being charged by your telco.

Hope it helps.
Rate the solution.

See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

this instruction may help you , if not a model number could help , but try these instructions . thanks

To operate from a remote location, use any touch-tone telephone, and follow these steps:
Call your telephone number and wait for the answering machine to answer. If the answering machine is off, it will answer after about 10 rings and series of beeping sounds.
During the greeting message (or a series of beeps when the answering machine is off), press [0] and enter your PIN code within 2 seconds (see "Setting a Security Code or Personal Identification Number (PIN)" on page 57).
The answering machine announces the current time and the number of messages stored in memory. You hear "To play incoming messages, press zero-two. For help, press one-zero." You will hear a beep.
Enter a remote command within 15 seconds, each command there after must be entered within 2 seconds. You may select a command from the following chart:
Remote Commands

Command 0 then 1
Repeat a Message*
Command 0 then 6
Answering Machine On
Command 0 then 2
Playback Messages
Command 0 then 7
Memo Record/Stop**
Command 0 then 3
Skipping a Message
Command 0 then 8
Greeting Record/Stop**
Command 0 then 4
Deleting a Message
Command 0 then 9
Answer Machine Off
Command 0 then 5
Stop Operation
Command 1 then 0
Help Guidance

we can get a link to your manual if we had model number

Activating Call Forwarding

You can activate Call Forwarding whenever you want your calls to be sent to another phone, including a mobile phone. Once activated, all your calls will be sent to the forwarding number you request. Each time a call is forwarded, you will hear one short reminder tone on your home phone, but you will not be able to answer the call from your home number.

1. Lift your telephone's receiver and listen for a dial tone.


2. Press *7 2.
In some areas you must use 72#
Dial 1172 on rotary or pulse-dialing phones.


3. At the tone, dial the telephone number where you want your calls transferred.
You will hear the number you entered ring. When the number is answered, Call Forwarding is activated.


4. If the call is not answered or the line is busy, hang up and call the number again within two minutes.
You will hear two short tones telling you that Call Forwarding is activated.


5. Hang up the receiver.

Deactivating Call Forwarding

Turn Call Forwarding off when you want to receive calls on your home phone.

1. Lift your telephone's receiver and listen for a dial tone.


2. Press * 73.
In some areas you must use 73#
Dial 1173 on rotary or pulse-dialing phones.


3. Listen for two short tones.
Call Forwarding is now off and you will receive your calls at your home number.

First set up a pin # or use the default which is 0000.
Then from a remote location:

• Dial the Number
• Press * Twice before the greeting is completed
• Enter the Pin
• Select * to hear all messages or Mailbox number which you are calling to check
• Use the menu below:

5 - Play New Messages
6 - Record Message
7 - Play All Messages
8 - Play Greeting
9 - Record Greeting
0 - Turn System Off
# - Access help