Unplug unit then remove the upper console, their are 4 allen bolts holding it udder the console their is a panel held by 4 phillips head screws also remove them . Look inside the compartment and their should be two connections, disconnect them. Now pull console off its tower. Lay it upside down on a thick towel remove all phillip head screws you'll notice where the emergency stop button is connected. I have found that this connection 7 out of 10 times is causing the problem. Buy cutting the lead connector stripping the wires and soldering back on the male connection will resolve the problem. If not their is a emergency stop kit may be purchased and replace. The only other thing that may cause the problem is the function key pad itself. Try the first solution if your not good in soldiering go to a computer shop , t v shop they should be able to do this very quickly for while your at let the check the switch itself.
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Hi John, I have a new problem with the Life Fitness Lifestride 9500 HR and I wonder if you are still available to help as your previous advice was so good. The incline function is not working. When you attempt to use the incline function you can hear the motor working and there is a clicking sound but the deck does not lift. How do I get access to the lift motor / lift mechanism and what could be wrong with it when I do? Regards Graham
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