Main company greeting....

Note: Voicemail may ask for mailbox and password. Please consult your owner's manual for the credentials.

To change Main Greeting messages, here are the following steps:
-Go into the Supervisor Options

- To Access Supervisor Options:

- From main menu, press 6 for Supervisor Menu

-Press 2 for Routing Box Administration

-Enter Box Number that you are changing / recording

(Main Day Greeting is box 800, Main Night greeting is box 801)

-It will repeat the number you entered and prompt you to press 1 if its correct

-Press 3 to Modify

-Press 1 for Greetings

-Press 2 to Record Greeting

-Press 1 to replay current greeting or Press 2 to record greeting

-Press * (star) for current greeting
-Record greeting.

Choose Other, CCR, ADMIN, Enter 1 for CCR tree one and when the option for "Path" appears press 0 and you will have the option to record. I believe there is an option for "More" which you select and play the greeting if not you can choose rec and the option to play the current greeting will be on the screen.

1. Raise the handset on any telephone in the Panasonic Telephone system.
2. Press the "INTERCOM" button and dial 165.
3. When answered by the Auto Attendant, dial # XXXXX * 9 9 8.
(Pound Six Star Nine Nine Eight)
4. Enter the Administrator Password. Followed by a #. (Pound) If required.
5. Dial 5 to "Modify Message"
6. Dial 1 to "To Change The Company Greeting"
7. Enter the Company Greeting Number from 1 to 32.

If you are not sure of which Company Greeting Number to change, then start with 1.
The Panasonic Voice Mail system will actually play the greeting to you.
Then you can determine if it is the correct one you want to change.
If it isn't, you can dial 2 and move on to next greeting and so on.

If you select a greeting number where there is no greeting recorded,
the Panasonic Voice Mail system will prompt you to record one at that time.
You may dial *1 (STAR ONE) to skip recording and return to Step 7.

8. When you have found the Company Greeting you want to re-record
follow the system prompts to record and save your new greeting.

Note:
You can change the Company Greetings remotely from anywhere.
1. Call the main number of your business.
2. When answered go to Step 3 and follow the same procedures.
3. When completed....Hang up....

observe the telephone device manual from where alteration functions are attainable.In an absence of text material on the device, observe the telephone buttons for menu keys that allows alteration adjustments.

You have a Panasonic 7636 PHONE. The system is either a TDA/TDE or NCP. The Voice Mail system is either embedded or a TVA and it comes with a set of instructions. Custom service announcements and company greetings are administered from the message manager's mailbox 998. Check your original installation notes and documentation for how to do that.

Carl

To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

if the password has not been changed it would be the extension followed by 997, i.e. password for mailbox 990 would be 990997 and 991 would be 991997, you can also log into mailbox 999 and assuming that password has not been changed and is 999997 you could go into admin mode and reset the mailbox security code for 990 or 991, hope that helps.

dial voicemail, when prompted for mailbox
99#
1234#
9
3 for AA
1 for day 2 for night
6 to modify menu
press star (*) pound (#) (you arent messing with selector codes
record greeting there. 21 to rerecord, 23 to listen
Make sure you press # to save when finished

You need to go into Feature 983 system admin. You need to get the password though.

What Toshiba Voicemail system do you have? Is it a Toshiba or third party voicemail? Depending who setup you voicemail and what version you have. Mailbox 990 is the Intro greeting "thank you for calling xyz company". Mailbox 991 is the main greeting "press 1 for sales press 2 for tech support etc. If you have a toshiba Voicemail. Need to login to 990 and 991 (need to know passwords) Newer versions you can setup just 991 mailbox for both.