I have a Sony vaio computer for my system I purchased the Cintiq 12W tablet. When installing these Items together I came acrose the problem of not having a vga dvi outlet so I was informed that I would need an external vga card. Now that I have the vga card I am having problem viewing the Adobe page in my Cintiq. Not sure what to do next is there a solution to this? thank U Jose
Re: I have a Sony vaio computer for my system I purchased...
Use a dvi - hdmi convert cable and connect via the dvi-d cable on the cintiq instead of the analogue. should have been your first move as it is alot cheaper than an external vga card
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If you have Windows Xp, try right-clicking on your screen, click 'Propetries', then click the "Settings" Tab, then there will be a picture of two screens - one has a number 1 on it, and the other has number 2. Click on number 2 and raise the "color quality" from Lowest (8 bit) to Highest (32 bit). Also, take the "Screen resolution" up to about less than half way. Then click "Apply". You will get a prompt asking if you really want to do this, so just hit yes. Your screen should turn on immediately after that.
Ps. After you do this, hit "Identify". There should be a giant number 1 on your computer, and a giant number 2 on your tablet.
I dont know this tablet unfortunately ,but a lot of this type of equipment has whats called "embedded" software which means basically the operating system is inside a component(chip) on the motherboard ,usually it can only be flashed with extraneous equipment. This is in relation to other types of equipment which either include the option to reinstall the os on from the hard drive or stuff with drives so you can re-install from disc. Embedded software makes this type of equipment small and thin,as opposed to having a drive,advantages are it is shockproof and small. Im sorry i cant help you any more ---good luck!
I had this same problem and just had to go into my system preferences on the imac and select display and then select/check the mirror monitors and now it is on sync-hope that helps!
After I did that though my color is off on the cintiq so I am looking for suggestions on how to fix it as the calibration did not fix the problem.
Hi...there Jenn!
Go to your toolbar bottom r/h side, look for VGA Display Icon. Open it and look for dual monitor setup. It's might be what you has been looking for... If not, read your cintiq user guide... Have a nice day!
We had the same peoblem with our tablet: no sync/ go to sleep. We tried re booting the computer-no luck. We tried turning on and off the tablet.-no luck. The solution for us was simple: unplug the power source, wait a minute, plug it back in. Voila! It worked. I know we had a power outage the night before, so perhaps the problem was associated with the outage.
I had the same problem at first but managed to solve it. In my case I was setting up in tandem with another monitor and once I had correctly set the pixel dimensions of both monitors and set them to to 'mirror' mode it works pretty well. The only issue now seems to be a slowing of stroke speed ie the cursor lags behind my strokes. I have downloaded a new driver but not installed yet. Does anyone else have this problem?
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