Stuck in cleaning mode?

Do you mean the Jura Impressa C65? If you are prompted to clean the machine, first touch and hold the Maintenance button for ~2 seconds. You will be prompted to empty the tray. Empty both the drip tray and the grounds container. Replace these. Press Rinse and place a container under the spout. Touch the Maintenance button again. Wait while the water flows into the container. When the water stops flowing, the LCD screen will change from "Cleaning" to "Add tablet". Open the cover of the filler funnel for coffee grounds and place the Jura cleaning tablet in the filler funnel. Close the cover. Touch the Maintenance button again. Wait for the Cleaning cycle message to be replaced by the "Empty Tray" message. Empty the drip tray and coffee ground container again and replace them. The coffee maker will be ready to use when you see Espresso Heating. The procedure for descaling is in the manual.

The instructions are available on the product site, https://www.shopjura.com/impressa-c65.html , under the Manuals tab. The current link is https://us.jura.com/-/media/global/pdf/manuals-global/home/IMPRESSA-C60-C65/download_manual_jura_C60-C65_ul.pdf?la=en&hash=A918AF729D1132A17AF6A80C45F95D8CCC692ACE&em_force=true . The section on cleaning the super automatic coffee maker are in chapter 5, which starts on page 30. The section on Cleaning starts on page 37. The section on Descaling starts on page 39.

I hope this helps.

Cindy Wells

If the machine says TRAY MISSING it's the contacts at the back so clean as other people have stated, you can also use a cardboard nail file to clean the contacts at the back if there really dirty!.

If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch. This will be probably gunged up with coffee and the switch will be stuck up, get a can of WD40 and squirt a small amount up into the switch then poke the switch with a small screwdriver up and down until it moves smoothly.

Then replace all the bits, sit down, look smug and have a coffee cos you've fixed it!!

I just posted this solution in another model.

I have a Miele CVA 4085 built-in coffee maker which had a similar problem to this and other problems where it gets locked into a state where it demands you empty the drip tray even though it is empty. In my case it was at the end of a cleaning cycle and refused to go on. Cutting power and restarting always had it return to the same state: Cleaning, empty drip tray.

I cleaned the contacts on the drip tray and at the back using the nail file, still nothing. Then I found a post on how to get into the programming menu, which on the CVA 4085 is this:

1. Open the door and switch off the power with the rocker switch on the top left.Wait at least 5 seconds.
2. Switch the rocker on then VERY QUICKLY close the door and hold the clear button for 5 seconds.
3. With your other finger touch the ON button then pull both fingers away at the same time.
4. Do 5 rapid presses of the clear button but hold your finger down on the last press and keep holding it down until the programming menu comes up.
5. Do not press the reset button that you see at the top of the menu (unless your German is quite good or you have access to Google Translate).
6. Scroll down until you find the reset cleaning button and select it. Once you have confirmed you can then exit programming mode by powering off.

It took me quite a while to get to this point, but at least I can now recognize the German word for drip tray.

this is a diagram of the drip tray & drip tray contacts for the Jura S-Series S Series Impressa S7, S7 Avantgarde, S8, S9, S9 Avantgarde, S90, S95, C3000 capresso 153, X70, X90, and XS90 One Touch Models.

"EMPTY TRAY" or "EMPTY GROUNDS" (on other machines) is activated when the 2 metal contacts can complete an low volt electrical circuit through high waste water or wet caked-on coffee grounds. the area is marked in RED. careful examine this area and observe the obstruction and gunk and compare with bare clean black abs plastic. the gunk is dull and rough. use soft tools (toothpick, bamboo skewer) to scratch through the gunk. use warm water and soap and a low bristle height brush to thoroughly remove all buildup from this area. dry the metal contact and contacts area with a high percentage alcohol. visualize the insertion slots deep inside the machine (for the metal contacts marked 414) with a flashlight and verify that the female contact point pads have not been bent and are separate and distinct.

the GREEN arrow indicates a thin black plastic finger-like protrusion. this finger (when the tray is inserted) will press against the "TRAY MISSING" small white relay switch deep inside the machine. use a flashlight to visualize the small switch. verify that the switch is securely mounted and clicks when depressed (up) using a soft tool (bamboo skewer) and note the sound. verify the finger is not damaged or chipped off. listen for the sound very carefully when the tray is fully inserted into the machine. if it is not these preliminary factors, the relay switch should be replaced.

Try putting a container under the coffee spouts and pressing the rinse button. This will usually free any coffee grounds that may not have been expelled into the grounds basket from the last time the machine was used. The grounds can get stuck and block the slide path of the grounds basket.

I think the microswitch that sensors the front door is not activated. Try to find it and "give it a massage" The machine resets the counter for the grounds container every time the door switch is activated.

Rgds
Michael

I have the same machine and had the same issue all day yesterday. Tech support will tell you to clean the tamper (round disk behind the tan/gray "flap"), which you should do. That didn't do it for me, however, so I kept cleaning. I cleaned out the chute where coffee powder goes. Then, after turning off the machine and removing the tray, I used my fingers to go up/under/behind as much as I could get to. I found the motherload of old coffee grounds. It's hard to describe where, but it was all around that metal area in the center. Just keep poking, but use your fingers so you can feel where the coffee is. I tried q-tips, but that didn't work..you have to feel it. After I got all the gunk out, I ran a cleaning again - no tablet - and it no longer said "press rinse" at the end of the cycle. It asked me to dump the tray, and then it went to "ready"! Yahoo - saved a bundle in shipping and repair.

With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.