SOURCE: Person I call can't hear me
Hello alvarado,
Based on the information provided it sound like the microphone has malfunctioned and these microphones can be replaced. BUT FIRST CHECK TO MAKE SURE DEBRIS IS NOT CLOGGING THE MICROPHONE HOLE. LOOK OVER THE PHONE TO FIND A SMALL HOLE WHICH MAY POSSIBLY BE FILLED WITH SOMETHING. ( hope this is all but...)
If the phoneis less than a year old, it was purchased by you from the provider andit is in the exact condition is was when purchased you should attempt awarranty claim through your cell phone provider.
Canyou recall an incident that occurred to cause the device to begin tomalfunction?. ie Dropped, exposed to liquid? If so, you can visit thisrecommended repair center for an out of pocket solution.
Cell Phone Technicians
Possible temporary solution: Use a wired / bluetooth headset or speaker phone option until in a position to find a permanent solution.
ERIC the PHONE GUY
SOURCE: Person I call can't hear me
I think this is because the microphone is clogged with dirt or maybe its broken clean or replace it
SOURCE: the speaker doesnt seem to
Hi,why it does not ring out is because,the ringer is damaged..and it needs replacement. Before you replace it,you can clean up where the ringer is,there might be dirt stopping it to work.But you have to unscrew the phone to see where the ringer is.
And also before you do any thing about the phone what controls the Ringer and the Ear piece that makes you hear when people call you is a flex of the phone.
The flex of the phone is located inside the phone, it controls the functions of the screen an also the keypads of the phone.
The flex is a thread like object that is located inside the phone. To see the flex, you will need to disassemble the phone to get to the flex of the phone.
After replacing the phone flex, your done.
You can get a replacement flex from any of the phone repair stores around you.
Please if you have no knowledge about the phone,you can contact a skillful personnel for assistance.
Have a nice day.
SOURCE: My cell phone, model SGH-U600,
If it doesn't ring when there's incoming call even if the phone is not in silent/airplane mode, then the problem is with the Speaker, but if you can't even hear the dial tone and the other person speaking/answering, then there's another possibility. Your phone must have two speakers, one as a ringer and the other as ear-piece-speaker. The one you hear ringing and or when playing songs is the Ringer and the other you hear through when answering a call or the keypad sound is the ear-speaker. I would suggest you to check with a headset so as to find out whether there's internal circuit problem. If you can hear through the Headset, then replacing the speakers will fix your issue, but if you don't even hear from the headset, then the problem would be complicated and the repair will be more difficult.
With both issues, you'll need to visit a Samsung Care or a local Mobile repair shop to get it fixed. They will charge you for the replacement and for the service. But before that, you'd need to confirm what's the cause and if it's going to complicated and you are likely to spend much for the repair, I won't recommend getting it repaired. If cost of repairing is more or less than purchasing a new handset, then I hope you also won't opt for that.
Let me know if you need further help. But first try with the Headset.
Good Luck.
Thanks for using FixYa.
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