You will need to take your handset closer to the base because the signal is weak and out of range. Try locating the charging base in a more central location. If this doesn't work try this.
You can first try a Basic Reset.
A reset is done by following the below steps:
1. Disconnect the battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect battery into handset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base
For more info go to this site
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