What is a carriage jam - Office Equipment & Supplies

Here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer

turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on..open the carriage access door..

disconnect the power cable from the back.. remove the paper output tray.
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look inside the product..check for torn papers..gently pull out the paper fromthe roller...return the paper output tray and the carriage access door. plugthe power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the cwhat is a carriage jam - clip_image002.gifr.

disconnect the power cord from the back..remove the paper output tray...lookinside if the carriage is stuck and if there is no papers or object that restrictthe carriage to move..return the output tray.. return the carriage accessdoor...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on theprinter..disconnect the power cord from the product..disconnect the power cordfrom the wall outlet.. wait for 15 seconds.. plug the power cord to the wallsocket....plug the power cord at the back of the printer.. press the power onof the printer.. try to print the test page...

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Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks

A carriage Jam is an obstruction between the carriage movement on the rod. The carriage is a Device inside the printer which holds the printer cartridges. It helps the printer to print. It moves back and forth on the rod inside the printer and helps to print on the paper.

When the printer says carriage jam It means when the printer is trying to print some thing the carriage moves back and forth and during that movement some thing is obstructing the carriage to move back and forth.

If you have this problem ever on your printer try the steps in the link provided below.

link :-

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&cc=us&dlc=en&lc=en

I hope it clarifies all your queries of a carriage jam ..!

You have a good day ..!