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Posted on May 10, 2010
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I boot it up and it goes past the "loading mac OS X" screen. and then the screen is blue. and nothing but the mouse shows up

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Jason Johnson

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  • Apple Master 1,619 Answers
  • Posted on May 14, 2010
Jason Johnson
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Try and boot from original OS disks and run the tools on it to check for problems.

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The XPS/Demension 400 desktop is having issues booting, it gets directly past the Dell loading screen then freezes. There are no numbers that show up on the face and if I press Control/Alt/Delete it goes...

First unplug all the connections from the pc. No cable at should be connected on the back. Keep pressing the power button for a minute completely without leaving it. Connect only the necessary cables which is power , keyboard and mouse ....nothing else.
Try if this works.....if no please reply for furthur help
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Blue screen at startup

The most likely cause of this behavior is a third-party System Preference that has become too old to be compatible with the version of OS X you are running.
Boot the machine and then immediately hold the shift key down for a "safe boot" until the login screen appears. This should get you to the login screen. From this point, you can use the Console utility to review the logs from the times of the last boot failures and see what program is complaining about failure and why. Or if this is too technical for you, you can open up System Preferences, identify all your third party extensions (anything appearing under "Other"), download the very latest versions of each of them and reinstall. That has a better than even chance of solving your problem.
Keep in mind that even if it doesn't, your problem IS solvable by somebody who can read your logs, you are at no risk of data loss, and your machine in all probability has no hardware problems. There are also other techniques to resolve boot-up problems if this one is unproductive, just come back and ask.
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Mac Pro not booting - blue screen

This symptom can signify one of the following things. 1) Mac OS is corrupted and needs to be re-installed."Archive & Install" 2) You hard drive is rendered unbootable, Erase & Install may work. 3) Hard drive needs replacement
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Hey, I have been trying to turn on my Ibook Mac for two days and I am unable to upload the computer. What happens is when it comes on a Screen showing the Apple icon with the round circle object loads for...

Sounds like your hard drive is failing.
Try booting while holding down the shift key that will put you into safe mode and run some diagnostics at the same time.
If you have the discs that came with the laptop try booting from them while holding down the D key. That will bring up AHT a built in test for your mac. You can use it to test and repair some of the disc problems you are describing.
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Just repaired g3 ibook. Hard drive needs formatting, as it has xp loaded on it. Ibook starts up, boot tone, proceeds to load, then screen has a file in the center of screen with the osx finder square face...

With the OS X Installer CD in the drive, try booting your mac and holding down the option key immediately after you hear the start up chime. This will (hopefully) load a firmware boot loader that will show available start up discs. Hopefully the OSX installer will show up as CD Icon. Select the Icon with your mouse or keyboard and press enter to start up with the Installer CD. From the installer you should be able to erase and format the drive as Mac OS Extended before installing OS X.


If the computer still won't boot from the CD double check that it is a retail OS X installer CD. If your CD has "software restore" or "ibook restore" or any other varient of restore written on the label; or if it names a particular model such as "ibook install" or "imac install" it is not a retail copy and may not be a bootable disc. A retail copy will only name the version of the operating system followed by the word install written on it's label and usually have a brief instruction on booting from the CD by holding the C key at startup.


Hope this helps, let me know what happens.
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My iBook G4 continues to run slowly and/or freeze

Try resetting the PRAM by turning on the iBook then holding option + command + P + R and wait till u hear another chime. If it still freezes, it may indicate an application may be causing it to lock up hold shift after you hear the chime to boot OS X into safe boot.
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Booting problem and blue screen

Try booting the MAC OS disk. If it boots correctly, it probably is the hard drive. Also, If it boots ok, try the repair utility on the cd.

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